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Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

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We have four goals to focus our activity, all underpinned by our values

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Government and politics
Involving volunteers

Government and politics
Involving volunteers

Government and politics

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Employing and managing staff
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Involving volunteers

New to trusteeship or looking to hone your skills? Sign in to access our Trustees' Week webinar series

Find out what volunteering is and how to get started

Involving volunteers

How volunteers can benefit your organisation and play an important role in your work

Involving volunteers

A volunteer strategy helps secure the support to help your volunteering do more

Involving volunteers

Understand how equity, diversity and inclusion affects volunteers and those they support

Involving volunteers

How to write volunteer role descriptions that show your volunteers' roles and responsibilities

Involving volunteers

It’s good practice to pay back volunteers for expenses they incur while volunteering

Involving volunteers

Understand volunteer coordinator roles and decide how to support your volunteers

Involving volunteers

Help volunteers understand their role in safeguarding and their own right to be safe

Involving volunteers

How a volunteer policy can benefit your organisation and what it should include

Involving volunteers

Explore refreshed Charity Governance Code guidance and reflect on how trustee behaviours shape decision-making, board culture and effectiveness.

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

Join us to get a basic understanding of AI and tools that can support you in your trustee role.

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This course will give trustees an overview and understanding of charity governance, regulation and best practice

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

Are you confident in your general project management skills but looking to strengthen your expertise? This course moves beyond the basics of project management to better understand techniques, activities and principles within a charity context.

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Introduction to EDI in charities (2 x 0.5 days)

Outcomes and impact measurement (1 day)

Charity finance skills (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Safeguarding essentials in charities (1 day)

Managing people in the charity sector (2 days)

Managing conflict and ending volunteering well (0.5 day)

Advanced project management (1 day)

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