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One-to-ones and appraisals

Tips to help you plan and run effective one-to-one meetings and appraisals

  • Employing and managing staff

Managing underperformance

Guidance to help you address and manage poor performance in the people you manage

  • Employing and managing staff

Managing staff who work remotely

Guidance to help you lead or manage people who work remotely

  • Employing and managing staff

Handling conflict at work

Understand different types of workplace conflict, why conflict happens, and how to resolve it

  • Employing and managing staff

Developing effective teams

  • Employing and managing staff

Why teamwork is important

Why team working is especially important in voluntary organisations

  • Employing and managing staff

Developing team objectives and plans

How to develop a set of clear objectives and plans for your team

  • Employing and managing staff

Communicating with your team

Tips to help you communicate effectively with your team

  • Employing and managing staff

Building a positive team culture

Steps you can take to build a positive team culture

  • Employing and managing staff

Belbin's team roles: Understanding your team

Guidance to help you understand the balance of skills, abilities and aspirations in your team, so you can harness them effectively.

  • Employing and managing staff

The Road Ahead 2024

The Road Ahead 2024 is our annual report on the changing landscape for voluntary sector organisations

  • Government and politics

Volunteering round-up: January 2024

The latest volunteering news, resources and dates for your diary

  • Involving volunteers

Governance round-up: January 2024

A round-up of the latest governance news, resources and dates for your diary

  • Governance

The inside track: January 2024

Our latest update on what’s happening in Westminster and how it might impact charities

  • Government and politics

Listen, act and change this Race Equality Week

Our people partner Charmaine Goddard reflects on the work NCVO and the wider sector are doing to challenge racism and inequity

  • Inside NCVO
  • Equity, diversity and inclusion

Rethinking charity internships

Charity Interns founder Maya Bhose shares how this innovative new programme is bringing new talent into the voluntary sector

  • Employing and managing staff

Volunteering round-up: February 2024

Senior volunteering consultant Helen Tourle shares the latest volunteering news, resources and dates for your diary

  • Involving volunteers

Re-invigorating volunteering with Active Kindness

Senior volunteering consultant Helen Tourle shares lessons from a unique volunteering programme

  • Involving volunteers

Governance round-up: February 2024

A round-up of the latest governance news, resources and dates for your diary

  • Governance

The Road Ahead 2024: Opportunities and challenges for the voluntary sector

Our latest Road Ahead report analyses major trends and issues for 2024 to help chart a path through the year

Controls on human resource costs

Guidance for using NCVO's financial procedures manual templates - human resources

  • Governance

Controls on physical assets

Guidance for using NCVO's financial procedures manual templates - controls on physical assets

  • Governance

Templates

Downloadable financial procedures manual templates for charities and voluntary organisations.

Trustees' Week webinar series

New to trusteeship or looking to hone your skills? Sign in to access our Trustees' Week webinar series

What is volunteering?

Find out what volunteering is and how to get started

  • Involving volunteers

Why involve volunteers?

How volunteers can benefit your organisation and play an important role in your work

  • Involving volunteers

Writing a volunteering strategy

A volunteer strategy helps secure the support to help your volunteering do more

  • Involving volunteers

Equity, diversity and inclusion in volunteering

Understand how equity, diversity and inclusion affects volunteers and those they support

  • Involving volunteers

Writing volunteer role descriptions

How to write volunteer role descriptions that show your volunteers' roles and responsibilities

  • Involving volunteers

Paying volunteer expenses

It’s good practice to pay back volunteers for expenses they incur while volunteering

  • Involving volunteers

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully.

Data protection essentials (2 x 0.5 days)

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

Mentoring and coaching (0.5 day)

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Financial governance for trustees (0.5 day)

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Strategic planning: tools for decision making (1 day)

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

Recruiting volunteers (0.5 day)

This course will develop your skills and help you use a marketing approach to recruit volunteers

Developing a volunteer strategy (1 day)

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success