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Giving effective feedback

How to give your team effective feedback

  • Employing and managing staff

Supporting learning and development

How to develop effective learning and development plans

  • Employing and managing staff

Motivating and engaging staff

Guidance to help you motivate and engage your team

  • Employing and managing staff

One-to-ones and appraisals

Tips to help you plan and run effective one-to-one meetings and appraisals

  • Employing and managing staff

Managing underperformance

Guidance to help you address and manage poor performance in the people you manage

  • Employing and managing staff

Managing staff who work remotely

Guidance to help you lead or manage people who work remotely

  • Employing and managing staff

Handling conflict at work

Understand different types of workplace conflict, why conflict happens, and how to resolve it

  • Employing and managing staff

Developing effective teams

  • Employing and managing staff

Why teamwork is important

Why team working is especially important in voluntary organisations

  • Employing and managing staff

Developing team objectives and plans

How to develop a set of clear objectives and plans for your team

  • Employing and managing staff

England riots: Statement from NCVO's chief executive

  • Responding to crises

How charities can tackle misinformation

  • Digital and technology

England riots: Letter to civil society from DCMS Secretary of State

The Rt Hon Lisa Nandy MP shares support for the voluntary sector in the wake of riots and unrest across England

  • Responding to crises

New report highlights digital barriers for disabled volunteers

We share key findings from a new report that highlights the digital barriers stopping many disabled adults from fully participating in volunteering

  • Equity, diversity and inclusion

NCVO at the Labour Party Conference: Key takeaways

A round-up of the key conversations and takeaways from the Labour Party Conference

  • Campaigning
  • Government and politics

Trustee confidence: Key research findings and actions for your board

NCVO's governance consultant Mo Wiltshire shares highlights from the Charity Commission’s recent research into trustee confidence

  • Governance

NCVO welcomes new president and trustees at 2024 AGM

Baroness Delyth Morgan was confirmed as NCVO's new president. Two new trustees, Ruth Marvel and Louise Posocco, were also appointed

  • Inside NCVO
  • Governance

UK Civil Society Almanac 2024

Published annually by NCVO, the Almanac is the definitive publication on the state of the voluntary sector. Widely cited by the media, it is used extensively by sector leaders, policy makers, journalists and academics.

  • Government and politics
  • Involving volunteers

Understanding Trustee Recruitment and Retention Challenges

A survey of the voluntary sector

  • Involving volunteers
  • Governance

Budget 2024: Key implications for charities

Our round-up of the new Labour government’s spending plans and what they mean for charities and communities

  • Government and politics
  • Funding and income

Types of fundraising and associated risks

What are the safeguarding risks associated with different types of fundraising?

  • Safeguarding

Community fundraising

Guidance on involving volunteers in fundraising

  • Safeguarding

Corporate fundraising

What to consider when corporate fundraising

  • Safeguarding

Major donor fundraising

Safeguarding guidance for major donor fundraising

  • Safeguarding

Events

The safeguarding issues to consider when organising fundraising events

  • Safeguarding

Public fundraising

What safeguarding risks are associated with public fundraising?

  • Safeguarding

Third party fundraising

What to consider when fundraising through a third party

  • Safeguarding

Handling money

Guidance on handling money while fundraising

  • Safeguarding

Digital skills in your organisation or charity

Use this series of pages to take control of the digital skills within your organisation

What digital skills do charities need?

This page covers the range of digital skills, when they are useful, and how to check for basic and essential skills.

  • Digital and technology

Recruiting volunteers (0.5 day)

This course will develop your skills and help you use a marketing approach to recruit volunteers

Tools and methods for measuring outcomes (1 day)

Get an introduction to data collection methods and practical guidance for evaluating your work

Authentic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

Boost your personal influence and impact (0.5 day)

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

Financial governance for trustees (0.5 day)

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff