The Road Ahead

Our analysis of the major opportunities and challenges facing the voluntary sector in 2024. Learn more

Digital skills in your organisation or charity

Use this series of pages to take control of the digital skills within your organisation

  1. What digital skills do charities need?

    This page covers the range of digital skills, when they are useful, and how to check for basic and essential skills.

  2. Understanding the digital skills you have

    Use this page to understand which digital skills your organisation needs to work on first. And how to find out about digital skills among staff, volunteers and other colleagues.

  3. Closing your charity’s digital skills gap

    There are plenty of resources out there to help grow digital skills, whatever your budget.

  4. 10 tips for running a digital skills programme

    Use these 10 tips to make running a digital skills programme feel manageable. It will help you create a programme that’s engaging and inclusive.

Learn more

  • Practical support bulletin: January 2024

    Resources, events, support and information on the big issues affecting small charities

    • Cost of living
    • Digital and technology
    • Involving volunteers

    Round-ups

    Amy Walton - 16 January, 2024

  • New social media guidance: Key things you need to know

    Policy and public affairs manager, Chris Walker, explains what the Charity Commission’s updated social media guidance means for charities

    • Digital and technology

    Insights and reflections

    Chris Walker - 05 October, 2023

  • New survey shows 81% of charities changed how they use digital technology during the pandemic

    The latest research from the Covid-19 Voluntary Sector Impact Barometer reveals big changes in how charities and voluntary sector organisations are using digital technology to work and deliver services due to the pandemic.

    • Coronavirus
    • Digital and technology

    News and updates

    23 August, 2021

  • Time Well Spent: A national survey on the volunteer experience

    Our survey of more than 10,000 people provides the most detailed analysis of volunteering for a decade

    • Involving volunteers
    • Digital and technology

    Reports

    01 January, 2019

  • Trusted suppliers

    Our trusted suppliers are experts who can save your organisation time and money

    • Financial management
    • Employing and managing staff
    • Digital and technology

  • IT and data protection

    These suppliers can help improve your IT, digital and data systems and processes

    • Digital and technology

  • Hope & May

    A cost-effective, independent alternative to an in-house GDPR Data Protection Officer (DPO)

    • Digital and technology

  • Phoenix Software

    The UK's largest supplier of IT solutions and managed services for charities and voluntary organisations

    • Digital and technology

  • Digital and technology

    Practical and step-by-step guidance to make the best use of digital tools and processes to help your charity, organisation or community group

    • Digital and technology

    Help and guidance

    02 March, 2021

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