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Motivating and engaging staff

Guidance to help you motivate and engage your team

  • Employing and managing staff

One-to-ones and appraisals

Tips to help you plan and run effective one-to-one meetings and appraisals

  • Employing and managing staff

Managing underperformance

Guidance to help you address and manage poor performance in the people you manage

  • Employing and managing staff

Managing staff who work remotely

Guidance to help you lead or manage people who work remotely

  • Employing and managing staff

Handling conflict at work

Understand different types of workplace conflict, why conflict happens, and how to resolve it

  • Employing and managing staff

Developing effective teams

  • Employing and managing staff

Why teamwork is important

Why team working is especially important in voluntary organisations

  • Employing and managing staff

Developing team objectives and plans

How to develop a set of clear objectives and plans for your team

  • Employing and managing staff

Communicating with your team

Tips to help you communicate effectively with your team

  • Employing and managing staff

Building a positive team culture

Steps you can take to build a positive team culture

  • Employing and managing staff

Our equity, diversity and inclusion work: Proceeding at the pace of trust

  • Inside NCVO
  • Equity, diversity and inclusion

Volunteering round-up: February 2023

NCVO’s senior policy and influencing advisor Catherine Goodall shares recent updates and upcoming dates for your diary

  • Involving volunteers

Governance round-up: February 2023

Our round-up for trustees and governance professionals, with useful sector updates, training courses and guidance

  • Governance

Five tips for managing costs with the new Energy Bills Discount Scheme

Advice on what the Energy Bills Discount Scheme means for charities and tips on how to cope with rising costs

  • Responding to crises

Exploring approaches to age friendly inclusive volunteering

Susannah Hodge, training and regional support manager at the Third Age Trust, shares learning and reflections from NCVO's age inclusive volunteering project

  • Involving volunteers

The inside track: February 2023

Our latest update on what’s happening in Westminster. This month sees the creation of new government departments and a big change at the top of Scottish politics

  • Government and politics

Governance round-up: March 2023

With many of us approaching the end of our financial year, senior governance consultant Sally Stephens shares guidance for completing your annual return

  • Governance

Is this what a voluntary sector CEO looks like?

To mark International Women’s Day 2023, our chief executive Sarah Vibert reflects on what changes are needed to encourage more women into leadership positions in the voluntary sector

  • Equity, diversity and inclusion

Charities urge chancellor to provide cost of living support

Organisations have united ahead of next week’s spring budget to call on the chancellor to provide urgent support

  • Responding to crises

Government policy and funding round-up: March 2023

The latest government policy and funding announcements and updates on our influencing work

  • Government and politics
  • Funding and income

Overview

The definition of the Terrorism Act and what the Charity Commission expects of charities and volunteer organisations

  • Safeguarding

Key duties

The key duties of charities and volunteer organisations to safeguard against involvement in terrorism

  • Safeguarding

Key offences

Terrorist offences that may affect charities and voluntary organisations

  • Safeguarding

Safeguarding people at risk of domestic abuse

Helping people at risk of domestic abuse to receive appropriate protection

  • Safeguarding

Overview

How the law encourages public bodies to ensure that individuals affected by domestic abuse are supported and perpetrators are held accountable

  • Safeguarding

Legal definition of domestic abuse

How the law defines domestic abuse

  • Safeguarding

Key duties

Duties of public bodies to act to protect individuals at risk of domestic abuse

  • Safeguarding

Safeguarding when working with partners

When charities and voluntary organisations partner with other organisations, safeguarding responsibilities and accountability falls into three categories

  • Safeguarding

Overview

The appropriate level of due diligence charities should carry out when working with partners

  • Safeguarding

Key duties for charities and voluntary organisations

The steps trustees must take when a charity works with partners, to ensure resources are managed responsibly

  • Safeguarding

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Successful funding applications (0.5 day)

Learn Practical tips to ensure you are successful in your funding bid applications.

Data protection essentials (2 x 0.5 days)

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Boost your personal influence and impact (0.5 day)

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

Developing a Fundraising Strategy (0.5 day)

Learn how to develop your first fundraising strategy. This course is aimed at small to medium-sized charities looking to grow their fundraising offer.

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Outcomes and impact measurement (1 day)

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

Mentoring and coaching skills (0.5 days)

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients