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Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

Involving volunteers

Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

Finance
People, HR and recruitment
IT and data protection

Involving volunteers

Involving volunteers

Employing and managing staff
Business planning and strategy
Impact and evaluation

Government and politics
Law and regulation

Involving volunteers

Governance

Funding and income
Government and politics
Governance

Government and politics
Law and regulation

Governance

Involving volunteers

Guidance to help you communicate change and consult stakeholders

Employing and managing staff

Guidance to help you support staff and volunteers through change

Employing and managing staff

Guidance to help you understand and manage resistance to change

Employing and managing staff

Guidance to help you embed and evaluate change

Employing and managing staff

Five key steps to follow when restructuring a charity or voluntary organisation

Employing and managing staff

What to do if you’re planning to make less than 20 employees redundant

Employing and managing staff

Law and regulation

Guidance for charities and their legal obligations

Law and regulation

Sources of legal advice and assistance for charities, voluntary organisations and social enterprises.

Law and regulation

This document contains a list of legal aspects that need to be covered by most voluntary organisations.

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

Join us for a discussion on the future of partnership working between local government and civil society.

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

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Managing people in the charity sector (2 days)

Safeguarding essentials for trustees (0.5 day)

Charity finance skills (1 day)

Good practice in volunteer management (1 day)

Project management in the voluntary sector (2 days)

Designated safeguarding leads in charities (1 day)

Data protection essentials (2 x 0.5 days)

Charity trustee induction and refresher (2 x 0.5 days)

Supporting good governance (4 x 0.5 days)

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