How we pick our trusted suppliers and make sure they're meeting the needs of the sector
Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
How to make a complaint if you're unhappy with any part of our service
How to conduct recruitment practices safely
How to conduct a safeguarding risk assessment when recruiting to a new role
Guidance for advertising roles and processing applications
Safeguarding considerations when shortlisting for roles
How to conduct interviews
How to carry out pre-employment checks
Safeguarding for onboarding, training and support
How to conduct exit interviews safely
Safeguarding questions to use during interviews
How you can support safeguarding for your organisation, internally and externally