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Choose from a range of audio-visual equipment packs to support your event

Our in-house catering team offer a full range of food and drink for all occasions

Our breakfast menu, prices and how to order

Our lunch menu, prices and how to order

Our refreshments menu, prices and how to order

Our reception menu, prices and how to order

Complete our quick form to arrange catering for your event

Directions to our building in Kings Cross, London

Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

Involving volunteers

Employing and managing staff
Equity, diversity and inclusion

Coronavirus
Responding to crises
Government and politics

Government and politics
Involving volunteers

Government and politics
Involving volunteers

Government and politics

Equity, diversity and inclusion
Governance

Employing and managing staff
Collaboration

Employing and managing staff
Collaboration

Funding and income
Coronavirus
Responding to crises

Equity, diversity and inclusion
Involving volunteers

The steps you should take when shortlisting and interviewing applicants

Employing and managing staff

Guidance on making a provisional offer of employment and conducting checks

Employing and managing staff

How to set up a good induction and probation programme

Employing and managing staff

How to help your team maintain and improve their performance at work

Employing and managing staff

How to set effective objectives and behaviour standards for your team

Employing and managing staff

How to give your team effective feedback

Employing and managing staff

How to develop effective learning and development plans

Employing and managing staff

Guidance to help you motivate and engage your team

Employing and managing staff

Tips to help you plan and run effective one-to-one meetings and appraisals

Employing and managing staff

Guidance to help you address and manage poor performance in the people you manage

Employing and managing staff

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

Get an introduction to data collection methods and practical guidance for evaluating your work

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This course will develop your skills and help you use a marketing approach to recruit volunteers

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

Are you confident in your general project management skills but looking to strengthen your expertise? This course moves beyond the basics of project management to better understand techniques, activities and principles within a charity context.

This practical two-day course for aspiring and existing charity leaders will teach you how to adapt to an ever-changing environment. Learn how to successfully deliver meaningful change to improve your team or organisation

This advanced course is specifically for data protection leads in charitable organisations. It will prepare your organisation for new laws and obligations.

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

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Financial governance for trustees (0.5 day)

Tools and methods for measuring outcomes (1 day)

Safeguarding essentials in charities (1 day)

Recruiting volunteers (0.5 day)

Better impact reporting (0.5 day)

Advanced project management (1 day)

Leading through change (2 days)

Advanced data protection (2 x 0.5 days)

Good practice in volunteer management (1 day)

Managing people in the charity sector (2 days)

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