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News and insights (342)
Help and guidance (614)
Training and events (52)

How to raise a complaint about a trusted supplier

How we pick our trusted suppliers and make sure they're meeting the needs of the sector

Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

Involving volunteers

Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

Finance
People, HR and recruitment
IT and data protection

We have four goals to focus our activity, all underpinned by our values

Information on our governance, trustee board and committees

Download and read our annual reports and accounts

Funding and income
Government and politics

Government and politics

Business planning and strategy

Impact and evaluation

Practical ways to take part in Small Charity Week – from sharing your story to getting free training, funding support and expert advice.

Cost of living
Campaigning

Collaboration
Funding and income

A new report by NCVO and ACEVO sets out six key recommendations to make the Civil Society Covenant meaningful, based on feedback from over 1,000 organisations.

Campaigning
Government and politics

Explore how the 2025 Spending Review affects charities – including changes to welfare, school meals, NICs and local government funding.

Funding and income
Government and politics

Campaigning
Government and politics

How to design training in-house if you have safeguarding and training expertise within your organisation

Safeguarding

Key safeguarding questions for trustees to consider

Safeguarding

Find out about a lead trustee for safeguarding's role and responsibilities

Safeguarding

What are safeguarding reports and how can trustees work with them?

Safeguarding

How trustees can work with their organisation's CEO to ensure good safeguarding

Safeguarding

The responsibilities of a designated safeguarding lead and how they can ensure good practice

Safeguarding

What are the roles and responsibilities of a designated safeguarding lead?

Safeguarding

A guide to safeguarding leads and who is best suited to the role

Safeguarding

Guidance on what skills a designated safeguarding lead needs

Safeguarding

Find out more about what training a designated safeguarding lead can undertake

Safeguarding

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully.

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

This course will develop your skills and help you use a marketing approach to recruit volunteers

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

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Project management in the voluntary sector (2 days)

Data protection essentials (2 x 0.5 days)

Mentoring and coaching (0.5 day)

Charity trustee induction and refresher (2 x 0.5 days)

Financial governance for trustees (0.5 day)

Good practice in volunteer management (1 day)

Strategic planning: tools for decision making (1 day)

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

Recruiting volunteers (0.5 day)

Developing a volunteer strategy (1 day)

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