How to raise a complaint about a trusted supplier
How we pick our trusted suppliers and make sure they're meeting the needs of the sector
Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
This round-up will help you to stay informed about our influencing work, and any government policy and funding announcements
Banking is often one of the greatest day-to-day challenges faced by charities. Policy and insight manager Sam Mercadante explores the issue in more detail, and shares details of a new NCVO project
Amy Walton, small charity support manager, shares resources, free events, support and information on the big issues affecting small charities.
In the first of our Road Ahead series, we consider what the cost of living crisis could mean for us all in the months ahead
As part of our Road Ahead series, we explore the issues affecting the people at the heart of our organisations
In this Road Ahead article, we reflect on our shared commitment to better reflect and engage with the communities we serve
As part of our Road Ahead series, we consider how the voluntary sector responds to continuing political turbulence
In the last of our Road Ahead series, we shine a spotlight on new laws and regulations that may affect you
What you need to know about the Big Help Out: a campaign to get more people volunteering
Evaluation consultant Carol Jennions looks at wellbeing evaluation and shares useful resources alongside some exciting new training opportunities
A sample redundancy policy, designed for small charities and voluntary organisations
A sample retirement policy, designed for small charities and voluntary organisations
A sample shared parental leave policy, designed for small charities and voluntary organisations
A guide to help you develop a sickness absence policy and procedure for your organisation
A sample stress policy, designed for small charities and voluntary organisations
A sample whistleblowing policy and procedure, designed for small charities and voluntary organisations
Guidance on the steps you should take when recruiting and inducting paid members of staff
Guidance on designing a new role within your organisation
Guidance to help you decide how and where to advertise a role