New research exploring the volunteering experiences and perspectives of people from the global majority. Find out more
Use this series of pages to guide you through the steps to take when recruiting staff. This includes designing, advertising, shortlisting and interviewing for the role, offering the job and inducting new staff.
First, you need to design the role(s) you want to recruit to. You’ll need to establish:
You’ll need to document this by writing a job description and person specification.
A job description describes the type of work to be performed. There’s no one right way to draft a job description, but a good one will set out the following.
A statement setting out how and when the organisation reviews its job descriptions. You can also make it more accessible by using:
A person specification sets out the knowledge, skills and experience needed for the job. It will help you decide who to shortlist for interview and who to appoint.
It can be helpful to include a list of ‘hard’ and ‘soft’ skills required.
Draft your person specification carefully – a good one means you’re more likely to recruit the right person for the role.
Under the Equality Act 2010, you shouldn’t make recruitment decisions based on any of the nine protected characteristics:
However, if you can show that a protected characteristic is central to a job, you can stipulate in the person specification that only someone who has that protected characteristic will be considered. This is known as an 'occupational requirement'.
An example would be if you wish to stipulate that only women can apply to work in a women’s refuge.
If an occupational requirement is to be applied to a job, this must be stated in the recruitment advertisement.
Charity Interns founder Maya Bhose shares how this innovative new programme is bringing new talent into the voluntary sector
New Charity Interns project will be hosted by NCVO and offer paid internships to people aged over 50
To mark National Apprenticeship Week 2023, Noama Chaudhry shares insights from her apprenticeship at NCVO and offers advice for the wider sector
As part of our Road Ahead series, we explore the issues affecting the people at the heart of our organisations
The voluntary sector needs to lead the way on flexible working and advertise all roles as flexible, with employers encouraging open conversations about how it can work in their organisation.
A new working group to look at the issue of flexible working in the charity sector is being launched by membership bodies NCVO and ACEVO with support from Starfish Search, an executive search firm
Get regular updates on NCVO's help, support and services