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News and insights (341)
Help and guidance (613)
Training and events (55)

How to raise a complaint about a trusted supplier

How we pick our trusted suppliers and make sure they're meeting the needs of the sector

Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

Involving volunteers

Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

Finance
People, HR and recruitment
IT and data protection

We have four goals to focus our activity, all underpinned by our values

Information on our governance, trustee board and committees

Download and read our annual reports and accounts

Our latest update on what’s happening in Westminster that might impact charities. This month sees a new government, with plenty for charities to think about.

Government and politics

NCVO’s lead governance consultant Dan Francis shares our plans for Trustees’ Week and explores our wider support offer for trustees

Governance

Policy and insight manager Sam Mercadante responds to the government's new financial measures, calling for more funding and policy choices that prevent poverty and inequality

Responding to crises
Government and politics

Report of the Inquiry into charity senior executive pay and guidance for trustees on setting remuneration

Financial management

Involving volunteers

Government and politics
Funding and income

Involving volunteers
Government and politics

Governance

Learn about the tax and national insurance implications for volunteers

Involving volunteers

Guidance on the health and safety measures you need to put in place when working with volunteers

Involving volunteers

Guidance on arranging insurance for volunteers and volunteer-involving organisations

Involving volunteers

Guidance around safeguarding vulnerable clients and volunteers

Involving volunteers

Advice on DBS checks for volunteers and volunteer involving organisations

Involving volunteers

Guidance and policies to consider when using volunteer drivers

Involving volunteers

Guidance on copyright and volunteers

Involving volunteers

A free online tool for volunteer-involving groups and organisations

Involving volunteers

Read our top tips for how your organisation can make volunteering inclusive for disabled people.

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This advanced course is specifically for data protection leads or officers in charitable organisations.

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England.

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission.

Through a blend of theoretical frameworks and practical application, you'll learn how to strengthen your current fundraising strategy so that is not only effective today but sustainable and resilient for years to come.

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully.

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

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Supporting good governance (4 x 0.5 days)

Advanced data protection (2 x 0.5 days)

Designated safeguarding leads in charities (1 day)

Boost your personal influence and impact (0.5 day)

Safeguarding essentials for trustees (0.5 day)

Building a sustainable and resilient fundraising strategy (1 day)

Charity finance skills (1 day)

Project management in the voluntary sector (2 days)

Data protection essentials (2 x 0.5 days)

Mentoring and coaching (0.5 day)

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