How to raise a complaint about a trusted supplier
How we pick our trusted suppliers and make sure they're meeting the needs of the sector
Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
The Foundation for Social Improvement and NCVO have reached an agreement to transfer the FSI’s key charity assets to NCVO when the organisation ceases activity on 3 May 2023
We share stories from people taking part in the Big Help Out and explain how you can get involved and make a difference in your community
This month we share reflections from our Governance Forum and introduce our new governance consultant
Amy Walton, small charity support manager, shares resources, free events, support and information on the big issues affecting small charities.
Share your experiences and views with decision makers ahead of the next general election
New Charity Interns project will be hosted by NCVO and offer paid internships to people aged over 50
Evaluation consultant Lucy Lernelius takes a deep dive into measuring the impact of volunteering
Director of strategic communications and insight, Saskia Konynenburg, shares ways to get involved in Volunteers' Week 2023
How to make volunteering accessible for people with learning disabilities and mental health conditions
Use this series of pages as an introduction to begin the process of reflecting on equality, diversity and inclusion on your board
What is equality, diversity and inclusion?
It’s important for boards to understand why they should actively consider and create the right cultural environment for individuals from marginalised and minoritised backgrounds to become trustees.
How to approach diversity at board level
How to approach board relationship challenges and have constructive conversations
Use this page to learn about how to broadly encourage positive trustee relationships and manage disputes.
Use this page to understand how to approach challenging conversations with your board.
What to consider when carrying out a governance review and the different types of review
Information on annual reports and accounts for charities, and sample documents.
A template agenda for a board meeting.