How to raise a complaint about a trusted supplier
How we pick our trusted suppliers and make sure they're meeting the needs of the sector
Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
Read our latest round-up for trustees and governance professionals, with useful sector updates, training courses and written guidance.
In this edition, Sandy Chidley, senior consultant, spotlights opportunities in impact and evaluation and shares useful evaluation resources and training opportunities
Our survey of more than 10,000 people provides the most detailed analysis of volunteering for a decade
Building on existing work on corporate volunteering, this report looks at employer-supported volunteering through the eyes of the volunteer
This round-up will help you to stay informed about our influencing work, and any government policy and funding announcements. For news related to what’s happening in parliament, see our regular inside track round-up.
Governance consultant Sally Stephens shares updates on the Charities Act and the Charity Governance Code, along with some exciting training opportunities for trustees
We explain what dormant assets are, how they could support communities and how you can help make that happen.
Voluntary sector partners joint statement on the cost of living crisis
Find out about some of the areas to consider when managing financial difficulties and insolvency
Learn about how to work though helping your organisation manage financial uncertainty
Learn more about your organisation's financial position and understanding the timings of financial challenges
Learn more about what insolvency means and how cashflow forecasting can help
Guidance on taking control of your situation, adopting a people-centred approach and seeking professional advice
Learn about what support is available for managing energy costs and being energy efficient
Learn about the key stages of collaboration and what they mean for your organisation
Collaborative working, also known as joint or partnership working, covers a variety of ways that two or more organisations can work together
Decide whether collaboration will help you achieve your aims by learning about the potential benefits and risks
A checklist of questions to help you decide whether to work collaboratively on a given project.