How to raise a complaint about a trusted supplier
How we pick our trusted suppliers and make sure they're meeting the needs of the sector
Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
Many charities want to evaluate their impact but lack time or confidence. This blog shares how we support practical, sustainable approaches to self-evaluation.
NCVO announces the appointment of Kate Lee OBE as its new chief executive, joining at a crucial moment for the voluntary sector.
A statement from Kate Lee OBE, our chief executive, on the recent attacks in Manchester.
We know from speaking to our members about the increased need for sector support and solidarity in times of division and racial hatred.
Members came together for our 2025 AGM to reflect on the past year, hear from our leadership team, and welcome our new treasurer and chief executive.
A refreshed Charity Governance Code gives clearer guidance for charity boards on leadership, decision making and inclusion.
Our latest Governance in Focus report reveals that charity boards are improving how they govern but still have work to do on inclusion and culture.
Learn about who to involve in writing your budget, how to assess it and dealing with uncertainty
Learn about how to build a cashflow forecast and how the cashflow process works
Guidance on budgeting for projects and recovering costs
Learn about direct costs and support costs for single and multiple projects
Learn about what cost allocation and apportionment mean and how it works in practice
Learn about what full cost recovery means and what the limitations are
How to prepare annual accounts and a Trustees’ Annual Report and make them available on request
Creating financial information that helps managers and trustees
What to consider when deciding on investments
Guidance around when a charity or voluntary organisation needs a bank account, and how to choose one and set it up.