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Frequently asked questions

Find answers to the most common questions, from why we're launching a new strategy to to what it means for our members, small charities and the future of our work.

Putting small charities at the heart of a stronger civil society

Small charities are the backbone of civil society.

Over the last few weeks, I’ve been out meeting some of NCVO’s small charity members in Coventry, Staffordshire and Bristol. I’ve come back feeling inspired, challenged, and even more certain about what matters next.

Over the last few weeks, I’ve been out meeting some of NCVO’s small charity members in Coventry, Staffordshire and Bristol. I’ve come back feeling inspired, challenged, and even more certain about what matters next.

A message from our outgoing Chair

Dr Priya Singh reflects on her time as Chair and welcomes the new Chair Designate, Jude Sheeran, as the organisation looks to the future with a new strategy.

  • Inside NCVO

Building a sustainable and resilient fundraising strategy (1 day)

Through a blend of theoretical frameworks and practical application, you'll learn how to strengthen your current fundraising strategy so that is not only effective today but sustainable and resilient for years to come.

Spring Briefing 2026

Charities are increasingly operating in what we call Protection Mode. Read our full report to explore the findings in detail.

Getting started with fundraising

Learn how to get your organisation ready for fundraising.

Volunteers responding to crises

What we learned during the National Volunteering Forum, along with examples of actions you can take in response to the volunteering challenges facing the sector

  • Responding to crises

Volunteering in England in 2032

  • Involving volunteers

Volunteering: A family affair?

  • Involving volunteers

Why age friendly inclusive volunteering?

  • Involving volunteers

How to join the Big Help Out

We share stories from people taking part in the Big Help Out and explain how you can get involved and make a difference in your community

  • Involving volunteers

Volunteering: what our strategy means for NCVO's work

Volunteering has been central to NCVO's work for many years, and we know how vital a good volunteering landscape to charities achieving their mission.

National volunteering forum: Vision for Volunteering

  • Involving volunteers
  • Collaboration

Volunteering round-up: May 2024

The latest volunteering news, resources and dates for your diary

  • Involving volunteers

Volunteering round-up: April 2024

The latest volunteering news, resources and dates for your diary

  • Involving volunteers

Volunteering round-up: March 2024

The latest volunteering news, resources and dates for your diary

  • Involving volunteers

Why involve volunteers?

How volunteers can benefit your organisation and play an important role in your work

  • Involving volunteers

What is volunteering?

Find out what volunteering is and how to get started

  • Involving volunteers

Thanking volunteers

How to thank your volunteers and show you appreciate their efforts

  • Involving volunteers

Find volunteers

Advertise your role and attract the right volunteers

  • Involving volunteers

Volunteer drivers

Guidance and policies to consider when using volunteer drivers

  • Involving volunteers

Keeping volunteers

How to keep volunteers engaged and retain them at your organisation

  • Involving volunteers

Volunteering and benefits

Learn more about volunteering while receiving state benefits

  • Involving volunteers

Supporting volunteers

How to support, supervise and get feedback from volunteers to improve their experience

  • Involving volunteers

Coordinating volunteers

Understand volunteer coordinator roles and decide how to support your volunteers

  • Involving volunteers

Insurance and volunteers

Guidance on arranging insurance for volunteers and volunteer-involving organisations

  • Involving volunteers

Recruiting volunteers (0.5 day)

This course will develop your skills and help you use a marketing approach to recruit volunteers

Developing a volunteer strategy (1 day)

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

Volunteers and the law (0.5 day)

Managing volunteers can raise legal questions, from expenses and agreements to safeguarding and employment status. This course cuts through the complexity, helping you understand the key legal considerations involved in working with volunteers. You'll gain practical tools to review your current approach, minimise risk and develop volunteering arrangements that are clear, effective and beneficial for both your organisation and your volunteers.

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Managing conflict and ending volunteering well (0.5 day)

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice.

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice.

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice.