Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to help you work out if you need to change video calling software. You might decide to use different software and tools for different things.
Make sure you offer the right volunteer training to help your volunteers do their roles
How to thank your volunteers and show you appreciate their efforts
How to recognise and address problems or issues with your volunteers
How to support, supervise and get feedback from volunteers to improve their experience
What to include in volunteer induction training to help new volunteers get started
Guidance on choosing a system to help you recruit, train, engage and retain your volunteers
Help volunteers understand their role in safeguarding and their own right to be safe
Zurich provide insurance for charities, social enterprises and community groups of all shapes and sizes
This round-up will help you to stay informed about our influencing work, and any government policy and funding announcements. For news related to what’s happening in parliament, see our regular inside track round-up.
An update on our influencing work, government policy and funding announcements
An update on our influencing work, government policy and funding announcements
An update on our influencing work, government policy and funding announcements
Latest updates on our influencing work, government policy and funding announcements
A new research briefing published today and authored by the National Council for Voluntary Organisations (NCVO) examines the government’s policy response to volunteering in England, and its impact, during the covid-19 pandemic.
Guidance for using NCVO's financial procedures manual templates - controls on financial assets
Understand your responsibilities around flexible working and learn how to build a flexible working culture
Trustees need to make sure their charity follows employment law and has clear volunteer management processes
How to make sure you're giving grants to people who are doing safeguarding well.
How to make safeguarding a central part of your fundraising
Safeguarding works best when everyone is involved. Find out how to make that happen
Find out more about your legal and regulatory responsibilities in safeguarding
Find out how to practice good safeguarding in your organisation.
It’s good practice to pay back volunteers for expenses they incur while volunteering
Find out how other organisations have developed ways to engage young people in their volunteer programmes.