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Use this page to plan how to involve staff and volunteers in safeguarding. It will also give you guidance on how you can raise awareness and how you can encourage people to speak up if they have a concern.
Safeguarding is not just about putting a series of rules, policies and procedures in place. At its core, it’s about being an organisation where everyone is respected and feels safe.
Everyone in an organisation should feel they have the power to keep themselves and others safe from harm, and to report or challenge inappropriate behaviour. Effective safeguarding is done with people not to them.
Your organisation’s aims should be reflected in clear and accessible documents, policies and procedures. You can have the world's most detailed paperwork but it’s the ease with which staff and volunteers use it that shows its effectiveness.
You can do this by:
You must let everyone know they have a right to be safe from harm. You need to make it clear how they can speak up if they are worried about themselves or someone else. When you do this, at first you might find you have more concerns or complaints to deal with. This is normal and you should be prepared for it to happen.
Things you can do:
Everyone should feel comfortable talking about things that are worrying them. Your service users, staff and volunteers must have a clear understanding of the standards you expect and how they can speak out when those standards are not met.
You must be ready to listen when people speak up. You should encourage all your staff and volunteers to:
You must make it clear that people should speak up about things that happen to them within your organisation as well as outside it. Everyone should know that if they feel they are not being listened to, they can also go outside the organisation to report the problem. This is called whistleblowing.
Last reviewed: 18 June 2021Help us improve this content
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