Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to help you work out if you need to change video calling software. You might decide to use different software and tools for different things.
Make sure you offer the right volunteer training to help your volunteers do their roles
How to thank your volunteers and show you appreciate their efforts
How to recognise and address problems or issues with your volunteers
How to support, supervise and get feedback from volunteers to improve their experience
What to include in volunteer induction training to help new volunteers get started
Guidance on choosing a system to help you recruit, train, engage and retain your volunteers
Help volunteers understand their role in safeguarding and their own right to be safe
This round-up will help you to stay informed about our influencing work, and any government policy and funding announcements. For news related to what’s happening in parliament, see our regular inside track round-up.
An update on our influencing work, government policy and funding announcements
An update on our influencing work, government policy and funding announcements
An update on our influencing work, government policy and funding announcements
Latest updates on our influencing work, government policy and funding announcements
A new research briefing published today and authored by the National Council for Voluntary Organisations (NCVO) examines the government’s policy response to volunteering in England, and its impact, during the covid-19 pandemic.
How to involve people who use services in the design and delivery of services
An overview of the key policies and procedures that will support the operational running of a consortium
This page looks at how organisations collaborate on the projects that directly contribute to their overall mission
Familiarise yourself with the early signs of mental health problems and learn how to create a supportive working environment
Learn how to recognise whether stress is an issue for your organisation, and get tips on how to manage it
What to do in the event of whistleblowing at your organisation
How to approach diversity at board level
Other things you can do to help your members with safeguarding
Safeguarding guidance for major donor fundraising
What to consider when corporate fundraising