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Zakya helps mission-driven organisations achieve their goals and maximise impact, and specialises in systems thinking, financial strategy, and leadership.

Bethany is a training facilitator, coach and consultant specialising in fundraising, leadership and improving wellbeing in the charity sector.

This team leads our people and organisational development

Whether you want help or information, discover how you can get in touch with us

NCVO news and updates.

Employing and managing staff
Equity, diversity and inclusion

Coronavirus
Responding to crises
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Government and politics
Involving volunteers

Government and politics
Involving volunteers

Collaboration
Involving volunteers

Government and politics

Involving volunteers

Involving volunteers

Involving volunteers

Equity, diversity and inclusion

Coronavirus
Involving volunteers

A review of the voluntary sector's operating environment.

Responding to crises
Coronavirus
Funding and income

Collaboration
Impact and evaluation

Involving volunteers

Guidance for using NCVO's financial procedures manual templates - human resources

Governance

Guidance for using NCVO's financial procedures manual templates - controls on physical assets

Governance

Downloadable financial procedures manual templates for charities and voluntary organisations.

New to trusteeship or looking to hone your skills? Sign in to access our Trustees' Week webinar series

Find out what volunteering is and how to get started

Involving volunteers

How volunteers can benefit your organisation and play an important role in your work

Involving volunteers

A volunteer strategy helps secure the support to help your volunteering do more

Involving volunteers

Understand how equity, diversity and inclusion affects volunteers and those they support

Involving volunteers

How to write volunteer role descriptions that show your volunteers' roles and responsibilities

Involving volunteers

It’s good practice to pay back volunteers for expenses they incur while volunteering

Involving volunteers

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

Learn how to raise an issue with the regulator in a responsible and appropriate way.

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

Through a blend of theoretical frameworks and practical application, you'll learn how to strengthen your current fundraising strategy so that is not only effective today but sustainable and resilient for years to come.

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

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Mentoring and coaching skills (0.5 days)

Safeguarding essentials in charities (1 day)

Good practice in volunteer management (1 day)

Designated safeguarding leads in charities (1 day)

Project management in the voluntary sector (2 days)

Managing conflict and ending volunteering well (0.5 day)

Introduction to EDI in charities (2 x 0.5 days)

Building a sustainable and resilient fundraising strategy (1 day)

Volunteers and the law (0.5 day)

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