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Lucy is a consultant, facilitator and trainer. She specialises in evaluation

Jenny specialises in strategic planning, theory of change, and organisation effectiveness

Georgina can help you with impact and outcomes planning, evaluation, and reporting

Jean specialises in bringing people and data together. She can help you plan and innovate for greater impact

Victoria works with volunteering leaders to develop engaging volunteering programmes

Ruth specialises in governance and board effectiveness

Laura can help your organisation build a volunteering movement in challenging contexts

Get practical support from our helpdesk when you need it most.

Inside NCVO

How to provide ongoing support to your volunteers and manage any concerns.

Safeguarding

Recognising safeguarding opportunities and risks when a volunteering relationship ends

Safeguarding

How to manage safeguarding risks at an operational level

Safeguarding

Understanding your safeguarding responsibilities when managing budgets, security and staff safety

Safeguarding

How to make sure your organisation is managing data safely and securely

Safeguarding

Find out about starting and checking due diligence when working with others

Safeguarding

Find more safeguarding resources that may be useful in your role

Safeguarding

How human resources can play a leading role in safeguarding

Safeguarding

Ensuring good safeguarding practice from interview to exit

Safeguarding

How to conduct recruitment practices safely

Safeguarding

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully.

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

This course will develop your skills and help you use a marketing approach to recruit volunteers

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Lucy Lernelius

Jenny Potkins

Georgina Anstey

Jean Barclay

Karen Bishi

Alex Cole-Hamilton

Sally Cupitt

Victoria Dickinson

Ruth Dwight

Laura Elson

Supporting small charities: an update on our helpdesk

Supporting your volunteers

Ending the volunteering relationship

Managing safeguarding risks

Budget, insurance and security

Data protection and digital technology

Working with partners

Further help and guidance

Safeguarding responsibilities for HR managers

Safeguarding from interview to exit

Introduction to safer recruitment practices

Charity finance skills (1 day)

Project management in the voluntary sector (2 days)

Data protection essentials (2 x 0.5 days)

Mentoring and coaching (0.5 day)

Charity trustee induction and refresher (2 x 0.5 days)

Financial governance for trustees (0.5 day)

Strategic planning: tools for decision making (1 day)

Good practice in volunteer management (1 day)

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

Recruiting volunteers (0.5 day)

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Charity finance skills (1 day)

Project management in the voluntary sector (2 days)

Data protection essentials (2 x 0.5 days)

Mentoring and coaching (0.5 day)

Charity trustee induction and refresher (2 x 0.5 days)

Financial governance for trustees (0.5 day)

Strategic planning: tools for decision making (1 day)

Good practice in volunteer management (1 day)

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

Recruiting volunteers (0.5 day)

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