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The digital maturity matrix is a simple tool to assess your current strengths and weaknesses, and helps you see what you need to do next to improve.

Understanding artificial intelligence (AI) and how small charities can use it to improve their work.

Digital and technology

Tackle one of the biggest obstacles we face when creating digital content, software and services

Help and guidance for user research when building new digital tools for your small charity

Digital and technology

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

Digital and technology

Use this page to ask the right kind of questions when you're planning user research interviews

Digital and technology

Digital and technology

Digital and technology

We launched a new campaign in the summer of 2023 to help trustees and charity leaders consider the environmental impact of their charities’ investments

Campaigning

Resources, events, support and information on the big issues affecting small charities

Funding and income
Governance
Cost of living

Our chief executive Sarah Vibert celebrates the start of Trustees' Week and shares our plans

Governance

Our policy and public affairs manager, Chris Walker, summarises the announcements from the King's Speech likely to impact our sector

Government and politics

Explore why diversity is a key area of reflection for your trustee board and what needs to happen to make a board truly diverse

Equity, diversity and inclusion
Governance

Read our open letter calling on the chancellor to ensure charities can continue providing essential services for communities

Funding and income
Cost of living

Why the government must act to cover the true cost of charities delivering public services

Cost of living
Funding and income

An update on what's happening in Westminster. Find out what the King’s Speech and government reshuffle means for charities

Government and politics

The latest volunteering news, resources and dates for your diary

Involving volunteers

Lessons from Trustees’ Week 2023 and upcoming dates for your diary

Governance

The steps you should take when shortlisting and interviewing applicants

Employing and managing staff

Guidance on making a provisional offer of employment and conducting checks

Employing and managing staff

How to set up a good induction and probation programme

Employing and managing staff

How to help your team maintain and improve their performance at work

Employing and managing staff

How to set effective objectives and behaviour standards for your team

Employing and managing staff

How to give your team effective feedback

Employing and managing staff

How to develop effective learning and development plans

Employing and managing staff

Guidance to help you motivate and engage your team

Employing and managing staff

Tips to help you plan and run effective one-to-one meetings and appraisals

Employing and managing staff

Guidance to help you address and manage poor performance in the people you manage

Employing and managing staff

This course will develop your skills and help you use a marketing approach to recruit volunteers

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

Join fellow NCVO members at our Annual General Meeting to connect, reflect on the year’s achievements, shape the future of NCVO and make your voice heard.

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

Get an introduction to data collection methods and practical guidance for evaluating your work

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

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Recruiting volunteers (0.5 day)

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

Safeguarding essentials in charities (1 day)

Volunteers and the law (0.5 day)

Developing a volunteer strategy (1 day)

Managing people in the charity sector (2 days)

Charity finance strategy (1 day)

Tools and methods for measuring outcomes (1 day)

Designated safeguarding leads in charities (1 day)

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