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Find out about our services, the way we operate and how we champion voluntary action

We’re the membership community for charities, voluntary organisations and community groups in England

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

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Involving volunteers

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Employing and managing staff
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Find some comparisons of software and digital tools used by charities, organisations or community groups

Digital and technology

There are lots of online website builders. Use this comparison page to find the best one for your organisation. You won’t need to learn coding or language programming.

Digital and technology

Developers will make decisions as they build your new website or digital project. Use this page to help you understand those decisions.

Digital and technology

Use this page to help you work out if you need to change video calling software. You might decide to use different software and tools for different things.

Digital and technology

More information on eLearning resources, tools and systems

Digital and technology

Use this page to learn about getting good survey response rates, get tips on survey design and compare different survey platforms.

Digital and technology

Advice on how to choose digital tools for your voluntary organisation

Digital and technology

Use this page to understand why you should plan software selection and how you should approach it.

Digital and technology

Use this page to learn about the first steps you should take before you begin to think about new software. They help you set out what you already know.

Digital and technology

Use this page to help you prioritise the things that matter most to your organisation and the people who'll use the new technology.

Digital and technology

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission.

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice.

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

Join us for an afternoon of spotlight stories, discussion and connection, showcasing the importance of small charities.

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

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Developing a volunteer strategy (1 day)

Good practice in volunteer management (1 day)

Managing people in the charity sector (2 days)

Managing conflict and ending volunteering well (0.5 day)

Safeguarding essentials for trustees (0.5 day)

Safeguarding essentials in charities (1 day)

Strategic leadership (1 day)

Authentic leadership (1 day)

Data protection essentials (2 x 0.5 days)

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