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Consultancy services

We offer a range of consultancy services in three key areas for mentoring and befriending projects:

Scoping and planning

Our scoping and planning support is designed particularly for organisations that need advice on how to set up a project. It is designed to ensure that your project gets off to the best possible start, having been well-researched and planned, with a clear identification of need.

We will work closely with your team, often providing one-to-one support and focussing on the specific needs of your project.

We can offer:

  • support to scope a project including workshop facilitation with project team, management and stakeholders
  • support with consultation and research work to identify the need for your project
  • help to define your project’s aims, objectives and outcomes
  • help developing a proposal or business plan for your project (including review of existing service and how to develop a new service).


Our development support is designed to offer your organisation or project specific advice tailored to your needs. We can conduct a full audit of your project and work with you to develop a continuous improvement plan. We can also help you with reviewing and developing particular aspects of your project.

We also provide additional consultancy support for projects that are working towards the Approved Provider Standard (APS). Additional consultancy support can help you with any specific development issues in your project arising from your self-assessment or APS assessment visit.

We can offer:

  • an audit or ‘health check’ of your current project to help you identify gaps and develop a continuous improvement plan
  • the facility to benchmark your project to other similar projects
  • one-to-one support to develop a particular aspect of your project
  • APS support, ie helping you to meet the APS requirements and prepare for assessment


We can help you develop your evaluation framework and data collection tools. We can also carry out an independent evaluation of your project.

Contact NCVO Mentoring and Befriending consultancy

Our consultancy approach has been developed to encourage good practice and reflects the framework of our national quality standard, the Approved Provider Standard (APS). We have designed our consultancy so you can choose a package that suits you. We will discuss the support with you beforehand and tailor a package to support your needs.

The support we provide is independent, flexible and focused on your needs. You will receive one-to-one support from one of our consultants, and can be assured that you will be working with a skilled professional with direct experience of mentoring and befriending.

To find out more, contact NCVO Mentoring and Befriending on 020 7520 2437 or complete our consultancy enquiry form and return it by email to This email address is being protected from spambots. You need JavaScript enabled to view it. By completing this enquiry form you will also help us to quickly identify and respond to your consultancy needs.

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