How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
Acknowledge volunteers' training and experience through a certificate, accreditation or qualification
How to support your staff to take part in volunteering opportunities
How to make sure volunteers have a positive end to their time with your organisation
Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will
How to run volunteer recruitment and where to find the volunteers you need
Important things to consider when creating a new volunteer role
Advertise your role and attract the right volunteers
Make sure your application and interview processes are accessible and fair
Carry out the appropriate checks and let volunteers know if they've been successful
How volunteering affects volunteers who claim benefits and how you can support them
The rules about volunteers from overseas, including who can and can’t volunteer and what the restrictions are
How to write a volunteer agreement without creating an employment contract
What to include in volunteer induction training to help new volunteers get started
How to support, supervise and get feedback from volunteers to improve their experience