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About us

Find out about our services, the way we operate and how we champion voluntary action

Who we are

We’re the membership community for charities, voluntary organisations and community groups in England

Our services

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

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Complete our quick form to arrange catering for your event

Government policy and funding round-up: January 2023

This round-up will help you to stay informed about our influencing work, and any government policy and funding announcements

  • Funding and income
  • Government and politics

The challenges of charity banking

Banking is often one of the greatest day-to-day challenges faced by charities. Policy and insight manager Sam Mercadante explores the issue in more detail, and shares details of a new NCVO project

  • Financial management

Practical support bulletin: January 2023

Amy Walton, small charity support manager, shares resources, free events, support and information on the big issues affecting small charities.

  • Funding and income
  • Financial management
  • Responding to crises

The Road Ahead 2023: The ongoing impact of cost of living

In the first of our Road Ahead series, we consider what the cost of living crisis could mean for us all in the months ahead

  • Responding to crises

The Road Ahead 2023: Supporting staff, trustees and volunteers

As part of our Road Ahead series, we explore the issues affecting the people at the heart of our organisations

  • Employing and managing staff
  • Governance
  • Involving volunteers

The Road Ahead 2023: Keeping up the pace on equity, diversity and inclusion

In this Road Ahead article, we reflect on our shared commitment to better reflect and engage with the communities we serve

  • Equity, diversity and inclusion

The Road Ahead 2023: Adapting to political change

As part of our Road Ahead series, we consider how the voluntary sector responds to continuing political turbulence

  • Government and politics

The Road Ahead 2023: Responding to new laws and regulations

In the last of our Road Ahead series, we shine a spotlight on new laws and regulations that may affect you

  • Law and regulation

The Big Help Out: Why it matters and how to get involved

What you need to know about the Big Help Out: a campaign to get more people volunteering

  • Involving volunteers

Impact round-up: Winter 2023

Evaluation consultant Carol Jennions looks at wellbeing evaluation and shares useful resources alongside some exciting new training opportunities

  • Impact and evaluation

Keeping your smartphones (and tablets) safe

  • Digital and technology

Using passwords to protect your data

Avoid phishing attacks

Beyond the basics in cybersecurity

A more detailed approach to cyber risk management for your charity, organisation or community group

GDPR, data protection law, Brexit and how to keep on top of your responsibilities

How to keep on top of your data protection responsibilities

  • Digital and technology

Understanding data protection

  • Digital and technology

Steps to improve data protection in your organisation

Use this page to make sure you’re meeting your data protection responsibilities.

  • Digital and technology

Writing a data protection policy and procedures

Use this to help you write your data protection policy and procedures and other related documents.

  • Digital and technology

Funding for digital and technology costs

How to apply for grant funding for digital and technology costs

  • Digital and technology

Using volunteers to build your digital and technology skills and capacity

Find out about national schemes to provide charities and other organisations with digital volunteer support

  • Digital and technology

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Managing conflict and ending volunteering well (0.5 day)

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

How to raise a concern with the Charity Commission

Learn how to raise an issue with the regulator in a responsible and appropriate way.

Introduction to EDI in charities (2 x 0.5 days)

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

Volunteers and the law (0.5 day)

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

Building a sustainable and resilient fundraising strategy (1 day)

Through a blend of theoretical frameworks and practical application, you'll learn how to strengthen your current fundraising strategy so that is not only effective today but sustainable and resilient for years to come.

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff