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Find out about our services, the way we operate and how we champion voluntary action

We’re the membership community for charities, voluntary organisations and community groups in England

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

Discover our range of rooms available for hire.

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Employing and managing staff
Equity, diversity and inclusion

Coronavirus
Responding to crises
Government and politics

Government and politics
Involving volunteers

Government and politics
Involving volunteers

Government and politics

Equity, diversity and inclusion
Governance

Employing and managing staff
Collaboration

Employing and managing staff
Collaboration

Funding and income
Coronavirus
Responding to crises

Equity, diversity and inclusion
Involving volunteers

Find out what's involved in setting the direction of your charity

Business planning and strategy

Use this section to select the right tools to help you understand your landscape and conditions.

Business planning and strategy

A guide to help your organisation with your SWOT (strengths, weaknesses, opportunities, threats) analysis

A guide to help organisations consider how the world is changing

A guide for your organisation to look at the priorities and impact of other organisations in your area of work

Find out about how to select the right tools to help you make good decisions

Business planning and strategy

A guide to help your organisation explore it's activities to assess the extent to which each contributes to value and surplus

Use this tool to help you identify the forces working for and against a particular option

Use this tool to help your organisation explore tradeoffs

Learn about what business planning is in your organisation's context

Business planning and strategy

We know numbers can be daunting. Whether you are a staff member managing daily operations or a trustee overseeing governance, understanding your charity financial health is key to sustainable impact.

This course will develop your skills and help you use a marketing approach to recruit volunteers

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice.

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Get an introduction to data collection methods and practical guidance for evaluating your work

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission.

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England.

Gain a clear understanding of the UK political system, the points of access and influence. Get top tips about what works and what to avoid.

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

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Charity finance skills (1 day)

Recruiting volunteers (0.5 day)

Managing people in the charity sector (2 days)

Safeguarding essentials in charities (1 day)

Good practice in volunteer management (1 day)

Tools and methods for measuring outcomes (1 day)

Safeguarding essentials for trustees (0.5 day)

Designated safeguarding leads in charities (1 day)

Influencing parliament and government (2 x 0.5 days)

Financial governance for trustees (0.5 day)

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