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Find out about our services, the way we operate and how we champion voluntary action

We’re the membership community for charities, voluntary organisations and community groups in England

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

We offer a range of training courses designed to help you do what you do best

This flexible, interactive course will help you understand your duties as a trustee and support you to run your charity effectively so you can make a bigger difference

A practical four-month programme for emerging charity leaders who are on their way to leading organisations

Learn about the mindset, knowledge and connections that emerging leaders need to guide the sector into the 2030s

We know small charities make a big impact with limited resource - that's why we're here to help

Ask our practical support team any question about the setting up or running of your charity or voluntary organisation.

Governance
Law and regulation

Government and politics
Funding and income
Governance

Governance
Law and regulation

Impact and evaluation
Collaboration

Government and politics
Funding and income

Business planning and strategy

Government and politics
Funding and income
Involving volunteers

Involving volunteers
Funding and income
Safeguarding

Governance

Law and regulation
Government and politics
Coronavirus

A quick introduction to employment law on equity, diversity and inclusion

Employing and managing staff

A quick introduction to employment law on leave and time off

Employing and managing staff

A quick introduction to employment law on pay and pensions

Employing and managing staff

Guidance on what to include in employment contracts and written statements

Employing and managing staff

Check your organisation has the right policies and procedures in place to employ and manage staff

Employing and managing staff

How to set a salary structure and reward staff with fair and competitive pay

Employing and managing staff

A sample adoption leave policy, designed for small charities and voluntary organisations

A sample compassionate and parental bereavement leave policy, designed for small charities and voluntary organisations

A sample dignity at work policy, designed for small charities and voluntary organisations

A sample disciplinary procedure, designed for small charities and voluntary organisations

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Get an introduction to data collection methods and practical guidance for evaluating your work

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

This course will develop your skills and help you use a marketing approach to recruit volunteers

Are you confident in your general project management skills but looking to strengthen your expertise? This course moves beyond the basics of project management to better understand techniques, activities and principles within a charity context.

This practical two-day course for aspiring and existing charity leaders will teach you how to adapt to an ever-changing environment. Learn how to successfully deliver meaningful change to improve your team or organisation

This advanced course is specifically for data protection leads in charitable organisations. It will prepare your organisation for new laws and obligations.

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

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Financial governance for trustees (0.5 day)

Safeguarding essentials in charities (1 day)

Tools and methods for measuring outcomes (1 day)

Better impact reporting (0.5 day)

Recruiting volunteers (0.5 day)

Advanced project management (1 day)

Leading through change (2 days)

Advanced data protection (2 x 0.5 days)

Managing people in the charity sector (2 days)

Good practice in volunteer management (1 day)

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