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News and insights (337)
Help and guidance (613)
Training and events (42)

Find out about our services, the way we operate and how we champion voluntary action

We’re the membership community for charities, voluntary organisations and community groups in England

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

Complete our quick form to arrange catering for your event

Collaboration
Involving volunteers

Government and politics

Involving volunteers

Involving volunteers

Involving volunteers

Equity, diversity and inclusion

Coronavirus
Involving volunteers

A review of the voluntary sector's operating environment.

Responding to crises
Coronavirus
Funding and income

Collaboration
Impact and evaluation

Involving volunteers

How to involve people who use services in the design and delivery of services

Collaboration

What to consider when setting up a joint working agreement

Collaboration

A checklist to help you develop a joint working agreement

An English version of the Charity Essentials tool, which can help you do a basic health check on how your organisation is performing

A Welsh version of the Charity Essentials tool, which can help you do a basic health check on how your organisation is performing

This page helps you get started in improving your organisations’ approach to equity, diversity and inclusion.

Equity, diversity and inclusion

Using the Equality Act to understand your legal duties

Equity, diversity and inclusion

This page is about how to respond to discrimination occurring in your organisation.

Equity, diversity and inclusion

Risk management is a vital (and legal) responsibility for charity trustees. This page covers an introduction to the risk management process and the role insurance plays in protecting your organisation.

Law and regulation

Principles that support charities to recognise and resolve ethical issues and conflicts, and make charities safer

Governance

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

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Charity trustee induction and refresher (2 x 0.5 days)

Charity finance skills (1 day)

Developing a volunteer strategy (1 day)

Safeguarding essentials for trustees (0.5 day)

Mentoring and coaching skills (0.5 days)

Safeguarding essentials in charities (1 day)

Good practice in volunteer management (1 day)

Designated safeguarding leads in charities (1 day)

Project management in the voluntary sector (2 days)

Managing conflict and ending volunteering well (0.5 day)

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