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What to do if you have immediate concerns

If you’re worried about someone right now, follow these steps to help

  • Safeguarding

About these safeguarding pages

Find out more about the project supported by the National Lottery Community Fund and the Department for Digital Culture Media and Sport

  • Safeguarding

Steps to a safer organisation

Important aspects of safeguarding, including policies and procedures, roles and responsibilities, reporting and more

  • Safeguarding

Safeguarding day-to-day

Understand how to make safeguarding part of your everyday activities and review what you are doing

  • Safeguarding

Getting people involved

Safeguarding works best when everyone is involved. Find out how to make that happen

  • Safeguarding

Choosing staff, volunteers and trustees

When to take checks and other recruitment steps that help keep people safe

  • Safeguarding

Policies and procedures

Find out about the most important documents needed for good safeguarding

  • Safeguarding

Roles and responsibilities

Making sure people take on the right roles and responsibilities to keep people safe

  • Safeguarding

Recognise, respond and report

Preparing staff and volunteers so they’re ready to deal with problems when they happen

  • Safeguarding

Understanding the risks

Identifying the types of harm that people you work with might experience

  • Safeguarding

BAME network reflections on our equity, diversity and inclusion work

  • Inside NCVO
  • Equity, diversity and inclusion

Changing our culture at NCVO

NCVO's chief executive Sarah Vibert reflects on the outcomes of independent investigations into complaints submitted to NCVO's board of trustees

  • Inside NCVO
  • Equity, diversity and inclusion

NCVO's equity, diversity and inclusion (EDI) work over the last year

NCVO's chief executive Sarah Vibert shares learnings from our EDI report and sets out the actions we're taking to create an inclusive culture that allows everyone to thrive at work

  • Equity, diversity and inclusion
  • Inside NCVO

Equity, diversity and inclusion at NCVO: What we need to do next

Karl Wilding, chief executive at NCVO, reflects on his own personal learning journey on equity diversity and inclusion (EDI), as well as how NCVO is taking the first steps towards being a more inclusive organisation

  • Equity, diversity and inclusion
  • Inside NCVO

NCVO further strengthens board with two new trustees

NCVO has recruited two charity leaders to its board of trustees, further strengthening and diversifying the skills and experiences of its governing body

  • Inside NCVO

Hardwiring equity, diversity and inclusion into our governance at NCVO

Interim chair of trustees, Anne Heal, reflects on NCVO’s work on equity, diversity and inclusion (EDI)

  • Inside NCVO
  • Equity, diversity and inclusion

Equity, diversity and inclusion: Our journey so far – part 1

NCVO's equity, diversity and inclusion (EDI) working group reflect on the current state of the voluntary sector

  • Inside NCVO
  • Equity, diversity and inclusion

Equity, diversity and inclusion: Our journey so far – part 2

NCVO’s EDI working group share an update on the steps we're taking to improve our organisational culture

  • Inside NCVO
  • Equity, diversity and inclusion

Why apprenticeships are important for the voluntary sector

To mark National Apprenticeship Week 2023, Noama Chaudhry shares insights from her apprenticeship at NCVO and offers advice for the wider sector

  • Inside NCVO
  • Employing and managing staff

Some staff reflections on our equity, diversity and inclusion journey so far

  • Inside NCVO
  • Equity, diversity and inclusion

Involving paid staff as volunteers

Things to consider when paid staff want to volunteer for the organisation that employs them

  • Involving volunteers

Data protection and volunteers

Guidance on holding and protecting data on volunteers

  • Involving volunteers

Employment status

Guidance on when a volunteer can demonstrate that they're working under a contract, and what that means

  • Involving volunteers

Tribunal decisions

Examples of tribunal decisions where a volunteer be seen as an employee

  • Involving volunteers

National minimum wage

What happens if a volunteer is found to be eligible for the minimum wage

  • Involving volunteers

Making sure you don't create an employment contract

How to make the most of volunteers while ensuring they don’t become workers or employees

  • Involving volunteers

Volunteering and benefits

Learn more about volunteering while receiving state benefits

  • Involving volunteers

Volunteering, tax and national insurance

Learn about the tax and national insurance implications for volunteers

  • Involving volunteers

Volunteering and health and safety

Guidance on the health and safety measures you need to put in place when working with volunteers

  • Involving volunteers

Insurance and volunteers

Guidance on arranging insurance for volunteers and volunteer-involving organisations

  • Involving volunteers

Data protection essentials (2 x 0.5 days)

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

Successful funding applications (0.5 day)

Learn Practical tips to ensure you are successful in your funding bid applications.

Developing a Fundraising Strategy (0.5 day)

Learn how to develop your first fundraising strategy. This course is aimed at small to medium-sized charities looking to grow their fundraising offer.

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Leading change and transformation (2 days)

This practical two-day course for aspiring and existing charity leaders will build your confidence and skills to deliver impact for yourself and your organisation. Learn who your key stakeholders are and how to use communication tools to build engagement and partnerships

Better impact reporting (0.5 day)

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

Charity finance skills (1 day)

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

NCVO member welcome and refresher session

Join this session to explore your NCVO member benefits and learn more about our supportive community.

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Developing partnership working (0.5 day)

Discover how partnership working can help your organisation grow its impact and make the most of limited resources. Gain practical tools, legal insights and guidance to build strong and successful collaborations.