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How we reach our market

Writing the market research section of your business plan

  • Business planning and strategy

Market research and testing

Writing the market research and testing section of your business plan

  • Business planning and strategy

Operational plan

Writing the operational planning section of your business plan

  • Business planning and strategy

People, management and governance

Writing the people, management and governance section of your business plan

  • Business planning and strategy

Our impact

Writing the impact section of your business plan

  • Business planning and strategy

Cost and income structure

Writing the cost and income structure section of your business plan

  • Business planning and strategy

Financial forecasts

Writing the financial forecasts section of your business plan

  • Business planning and strategy

Risk map

Writing the risk map section of your business plan

  • Business planning and strategy

Business plan template

Use this tool to help your organisation write your business plan

Safeguarding

Resources and guides to help your organisation do safeguarding well

  • Safeguarding

Employment Rights Bill: what charities need to know

The Employment Rights Bill introduces the biggest changes to UK employment law in decades. Find out when these changes will happen and what you should be doing to get ready.

Updates to NCVO’s executive team

Membership body announces changes to its executive team following the arrival of new CEO, Kate Lee.

What the Autumn 2025 Budget means for your charity

Limited measures announced, but not enough to ease financial strain on charities.

  • Funding and income
  • Government and politics

Charities facing mission-limiting hostility, fear and intimidation

A new report from NCVO explores impact of rise in extremism and social division on the voluntary sector.

  • Responding to crises
  • Government and politics

Why the government’s asylum proposals are bad for volunteering

  • Involving volunteers
  • Government and politics

Local Covenant Partnerships Fund announced

The government has announced a new initiative designed to support stronger, fairer and more collaborative relationships between charities and local government.

  • Funding and income
  • Government and politics

Why involve volunteers?

How volunteers can benefit your organisation and play an important role in your work

  • Involving volunteers

Writing a volunteering strategy

A volunteer strategy helps secure the support to help your volunteering do more

  • Involving volunteers

Equity, diversity and inclusion in volunteering

Understand how equity, diversity and inclusion affects volunteers and those they support

  • Involving volunteers

Writing volunteer role descriptions

How to write volunteer role descriptions that show your volunteers' roles and responsibilities

  • Involving volunteers

Paying volunteer expenses

It’s good practice to pay back volunteers for expenses they incur while volunteering

  • Involving volunteers

Coordinating volunteers

Understand volunteer coordinator roles and decide how to support your volunteers

  • Involving volunteers

Safeguarding and volunteers

Help volunteers understand their role in safeguarding and their own right to be safe

  • Involving volunteers

Writing a volunteer policy

How a volunteer policy can benefit your organisation and what it should include

  • Involving volunteers

Getting volunteer insurance

Understand what insurance your organisation needs if it involves volunteers

  • Involving volunteers

Recruiting volunteers

How to run volunteer recruitment and where to find the volunteers you need

  • Involving volunteers

Supporting good governance (4 x 0.5 days)

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Recruiting volunteers (0.5 day)

This course will develop your skills and help you use a marketing approach to recruit volunteers

Authentic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

Charity finance skills (1 day)

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Developing a volunteer strategy (1 day)

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

Mentoring and coaching skills (0.5 days)

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice