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Executive summary

Writing the executive summary of your business plan

  • Business planning and strategy

About your organisation

Writing about your organisation in your business plan

  • Business planning and strategy

What we do

Writing about what your organisation does in your business plan

  • Business planning and strategy

Our market

How to navigate your market and customer base

  • Business planning and strategy

Market analysis

Writing the market analysis section of your business plan

  • Business planning and strategy

How we reach our market

Writing the market research section of your business plan

  • Business planning and strategy

Market research and testing

Writing the market research and testing section of your business plan

  • Business planning and strategy

Operational plan

Writing the operational planning section of your business plan

  • Business planning and strategy

People, management and governance

Writing the people, management and governance section of your business plan

  • Business planning and strategy

Our impact

Writing the impact section of your business plan

  • Business planning and strategy

Our equity, diversity and inclusion work: Proceeding at the pace of trust

  • Inside NCVO
  • Equity, diversity and inclusion

Volunteering round-up: February 2023

NCVO’s senior policy and influencing advisor Catherine Goodall shares recent updates and upcoming dates for your diary

  • Involving volunteers

Governance round-up: February 2023

Our round-up for trustees and governance professionals, with useful sector updates, training courses and guidance

  • Governance

Five tips for managing costs with the new Energy Bills Discount Scheme

Advice on what the Energy Bills Discount Scheme means for charities and tips on how to cope with rising costs

  • Responding to crises

Exploring approaches to age friendly inclusive volunteering

Susannah Hodge, training and regional support manager at the Third Age Trust, shares learning and reflections from NCVO's age inclusive volunteering project

  • Involving volunteers

The inside track: February 2023

Our latest update on what’s happening in Westminster. This month sees the creation of new government departments and a big change at the top of Scottish politics

  • Government and politics

Governance round-up: March 2023

With many of us approaching the end of our financial year, senior governance consultant Sally Stephens shares guidance for completing your annual return

  • Governance

Is this what a voluntary sector CEO looks like?

To mark International Women’s Day 2023, our chief executive Sarah Vibert reflects on what changes are needed to encourage more women into leadership positions in the voluntary sector

  • Equity, diversity and inclusion

Charities urge chancellor to provide cost of living support

Organisations have united ahead of next week’s spring budget to call on the chancellor to provide urgent support

  • Responding to crises

Government policy and funding round-up: March 2023

The latest government policy and funding announcements and updates on our influencing work

  • Government and politics
  • Funding and income

Organisational management calendar

A sample management calendar for users to adapt for their own organisations

Risk register

A template risk register is a framework for identifying, assessing and recording the risks that your organisation faces

Role descriptions for trustees

Sample role descriptions for a range of trustee roles

Role description for a chief executive

The management of a charity is delegated to the chief executive. This is a sample role description for a chief executive.

Sub-committee terms of reference

All sub-committees need terms of reference that clearly indicate what's expected of them and who they're accountable to.

CEO report template

It is good practice that the CEO reports to the board on a regular basis, we would recommend this report is written so that trustees have time to digest it and formulate questions.

Sample schemes of delegation

Three samples formats of schemes of delegation for boards. A one stop document for all your delegated duties and ways to monitor them

Charity governance code

This guide explores how to implement a good appraisal process that supports and motivates your CEO to do even better.

Charity governance code guide for micro charities

A guide to applying the principles of the Charity Governance Code, specially adapted for the smallest organisations.

Governance wheel

The governance wheel is a simple tool that helps boards of voluntary organisations quickly get a sense of how well they’re functioning and fulfilling their roles.

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Strategic planning: tools for decision making (1 day)

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Developing partnership working (0.5 day)

Discover how partnership working can help your organisation grow its impact and make the most of limited resources. Gain practical tools, legal insights and guidance to build strong and successful collaborations.

Recruiting volunteers (0.5 day)

This course will develop your skills and help you use a marketing approach to recruit volunteers

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

Developing a volunteer strategy (1 day)

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

Volunteers and the law (0.5 day)

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Annual General Meeting 2025

Join fellow NCVO members at our Annual General Meeting to connect, reflect on the year’s achievements, shape the future of NCVO and make your voice heard.