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Designing questionnaires

Learn about the basics of questionnaire design

  • Impact and evaluation

Using creative data collection methods

Learn about different creative data collection methods and when they can be used

  • Impact and evaluation

Using secondary data

Learn what secondary data is and how to find it

  • Impact and evaluation

Analysis and reporting

Learn about how to generate evaluation findings and to report clearly in an appropriate format

  • Impact and evaluation

Analysing quantitative data for evaluation

Learn about how to analyse quantitative data

  • Impact and evaluation

Analysing qualitative data for evaluation

Learn about what qualitative data is and how to analyse it

  • Impact and evaluation

Writing an evaluation report

Guite to writing an evaluation report helps you share key findings and recommendations with internal and external stakeholders.

  • Impact and evaluation

Using and learning from evaluation findings

How to use and learn from your evaluation findings

  • Impact and evaluation
  • Business planning and strategy

Strategy and business planning

  • Business planning and strategy

Getting started with strategy and business planning

Learn about what you need to know to get started with your organisation's strategy and business planning

  • Business planning and strategy

BAME network reflections on our equity, diversity and inclusion work

  • Inside NCVO
  • Equity, diversity and inclusion

Changing our culture at NCVO

NCVO's chief executive Sarah Vibert reflects on the outcomes of independent investigations into complaints submitted to NCVO's board of trustees

  • Inside NCVO
  • Equity, diversity and inclusion

NCVO's equity, diversity and inclusion (EDI) work over the last year

NCVO's chief executive Sarah Vibert shares learnings from our EDI report and sets out the actions we're taking to create an inclusive culture that allows everyone to thrive at work

  • Equity, diversity and inclusion
  • Inside NCVO

Equity, diversity and inclusion at NCVO: What we need to do next

Karl Wilding, chief executive at NCVO, reflects on his own personal learning journey on equity diversity and inclusion (EDI), as well as how NCVO is taking the first steps towards being a more inclusive organisation

  • Equity, diversity and inclusion
  • Inside NCVO

NCVO further strengthens board with two new trustees

NCVO has recruited two charity leaders to its board of trustees, further strengthening and diversifying the skills and experiences of its governing body

  • Inside NCVO

Hardwiring equity, diversity and inclusion into our governance at NCVO

Interim chair of trustees, Anne Heal, reflects on NCVO’s work on equity, diversity and inclusion (EDI)

  • Inside NCVO
  • Equity, diversity and inclusion

Equity, diversity and inclusion: Our journey so far – part 1

NCVO's equity, diversity and inclusion (EDI) working group reflect on the current state of the voluntary sector

  • Inside NCVO
  • Equity, diversity and inclusion

Equity, diversity and inclusion: Our journey so far – part 2

NCVO’s EDI working group share an update on the steps we're taking to improve our organisational culture

  • Inside NCVO
  • Equity, diversity and inclusion

Why apprenticeships are important for the voluntary sector

To mark National Apprenticeship Week 2023, Noama Chaudhry shares insights from her apprenticeship at NCVO and offers advice for the wider sector

  • Inside NCVO
  • Employing and managing staff

Some staff reflections on our equity, diversity and inclusion journey so far

  • Inside NCVO
  • Equity, diversity and inclusion

Who can be designated safeguarding lead?

A guide to safeguarding leads and who is best suited to the role

  • Safeguarding

Skills and abilities needed for the role

Guidance on what skills a designated safeguarding lead needs

  • Safeguarding

Training and development

Find out more about what training a designated safeguarding lead can undertake

  • Safeguarding

Supervision and support

Supervision can mean different things to different people but essentially it’s an activity that gives you an opportunity to reflect upon your practice

  • Safeguarding

Resources for designated safeguarding leads

A collection of safeguarding resources for designated safeguarding leads

  • Safeguarding

Prevention and your safeguarding plan

Creating a safeguarding plan to ensure policies and procedures are being followed

  • Safeguarding

Responding to safeguarding concerns

Guidance on responding to concerns around safeguarding

  • Safeguarding

Managing safeguarding concerns

Making a safeguarding referral

Tools and methods for measuring outcomes (1 day)

Get an introduction to data collection methods and practical guidance for evaluating your work

Leading external engagement ( 1 day)

This training will teach you how to raise your profile and the profile of your charity. You’ll learn how to improve your external engagement through network-building, collaboration, partnership development and effective communication.

Supporting good governance (4 x 0.5 days)

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Recruiting volunteers (0.5 day)

This course will develop your skills and help you use a marketing approach to recruit volunteers

Authentic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Charity finance skills (1 day)

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Developing a volunteer strategy (1 day)

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Mentoring and coaching skills (0.5 days)

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients