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Learn about what qualitative data is and how to analyse it

Impact and evaluation

Guite to writing an evaluation report helps you share key findings and recommendations with internal and external stakeholders.

Impact and evaluation

How to use and learn from your evaluation findings

Impact and evaluation
Business planning and strategy

Business planning and strategy

Learn about what you need to know to get started with your organisation's strategy and business planning

Business planning and strategy

Use this page to learn about what strategy is and how it can help your organisation

Business planning and strategy

Use this page to learn who to involve in developing your strategy and how best to engage them

Business planning and strategy

Learn about how to create the right strategy process for your organisation.

Business planning and strategy

Learn about Theory of Change as a process and a tool

Business planning and strategy

Find out what's involved in setting the direction of your charity

Business planning and strategy

Policy and insight manager Sam Mercadante considers the implications of the Autumn Statement for charities

Latest updates on our influencing work, government policy and funding announcements

Financial management
Government and politics
Funding and income

Research exploring the volunteering experiences and perspectives of people from the global majority

Equity, diversity and inclusion
Involving volunteers

The latest resources, events and training to help your organisation with its impact and evaluation

Impact and evaluation

The latest volunteering news, resources and dates for your diary

Involving volunteers

New inclusion and campaigning resources, a chance to help shape investment principles, and dates for your diary

Governance

It is with much love and respect that we pay tribute to our colleague and friend, Michelle Curtis, who passed away unexpectedly in November.

How charities can harness the power of our collective voice in 2024

Resources, events, support and information on the big issues affecting small charities

Cost of living
Digital and technology
Involving volunteers

Latest updates on our influencing work, government policy and funding announcements

Funding and income
Government and politics

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

Finance
HR and recruitment
IT and data protection

Learn about what divestment is and the aims and impacts of divesting from fossil fuels

Campaigning

Access our guidance to help you decide if you should set up a new charity, voluntary organisation or community group

Setting up

What you need to consider when choosing your legal structure and the main characteristics of different legal structures

Setting up

Find out what charity status is and if you need to register as a charity

Setting up

Find out about social enterprises and their associated legal structures

Setting up

Find out what information should be included in your charity's governing document

Setting up

Understand your core legal responsibilities to your employees

Employing and managing staff

A short summary of your general legal obligations to paid members of staff

Employing and managing staff

A quick introduction to employment law on the conditions of employment

Employing and managing staff

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

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Designated safeguarding leads in charities (1 day)

Outcomes and impact measurement (1 day)

Mentoring and coaching skills (0.5 days)

Theory of change for strategic planning and evaluation (1 day)

Charity finance skills (1 day)

Authentic leadership (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Managing conflict and ending volunteering well (0.5 day)

Strategic planning: tools for decision making (1 day)

Supporting good governance (4 x 0.5 days)

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