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Understand the issue you need to focus on

Understanding the issues experienced by individuals or organisations you want to work with, people you want to influence, or environments you want to affect change in is the starting point for impact planning

  • Impact and evaluation

Writing an evaluation brief

Information you need before you write your evaluation brief and what to include once you get started

  • Impact and evaluation

Creating an evaluation budget

Learn about how to create an evaluation budget

  • Impact and evaluation

Using planning tools

  • Impact and evaluation

Using evaluation planning tools

Learn about the different planning tools you can use to help you find out what difference you want to make

  • Impact and evaluation

Creating a planning triangle

Learn how to create your own evaluation planning triangle

  • Impact and evaluation

Examples of planning triangles

Examples of evaluation planning triangles in different organisations

  • Impact and evaluation

Monitoring and evaluation frameworks

Learn how to develop a monitoring and evaluation framework and see some examples

  • Impact and evaluation

Developing a monitoring and evaluation framework

Learn about how to create a monitoring and evaluation framework

  • Impact and evaluation

Examples of monitoring and evaluation frameworks

View what some monitoring and evaluation frameworks look like for different organisations

  • Impact and evaluation

Practical support bulletin: March 2023

Amy Walton, small charity support manager, shares resources, free events, support and information on the big issues affecting small charities.

  • Responding to crises
  • Funding and income
  • Financial management

Statement regarding the closure of The FSI

Our statement on the recent closure of The FSI

Spring budget 2023: funding and implications for charities

Our reflections on the budget and what it could mean for voluntary organisations

  • Government and politics

Small charities advisory panel launched

The panel will champion the voices and experiences of small charities, ensuring they can access tailored help, support and advocacy

  • Collaboration

Governance round-up: April 2023

Senior governance consultant Sally Stephens explains the upcoming changes in the Charities Act 2022

  • Governance

Volunteering round-up: April 2023

NCVO’s new volunteering consultant Helen Tourle shares volunteering news and dates for your diary

  • Involving volunteers

New roles to support Small Charity Week and update on The FSI legacy work

Our work with The Foundation for Social Improvement’s board and two short term roles to support Small Charity Week.

The inside track: April 2023

This month sees a potential tightening of the rules around APPGs, a new data protection bill, and a campaign to help charities engage with the House of Lords

  • Government and politics

NCVO recognised for its progress towards race equality

NCVO awarded Race Equality Matters’ Bronze Trailblazer status in recognition of our work towards becoming a more diverse, inclusive, and equal organisation

  • Inside NCVO

Key findings from Time Well Spent 2023

New data reveals how much volunteering has transformed over recent years

  • Impact and evaluation
  • Involving volunteers

Comparing video conferencing software

Use this page to help you work out if you need to change video calling software. You might decide to use different software and tools for different things.

  • Digital and technology

Understanding systems and tools for sharing eLearning

More information on eLearning resources, tools and systems

  • Digital and technology

Delivering successful online surveys and choosing the right survey platform

Use this page to learn about getting good survey response rates, get tips on survey design and compare different survey platforms.

  • Digital and technology

Choosing new software or digital tools

Advice on how to choose digital tools for your voluntary organisation

  • Digital and technology

Using our plan for choosing new software or tools

Use this page to understand why you should plan software selection and how you should approach it.

  • Digital and technology

Setting out your new software project

Use this page to learn about the first steps you should take before you begin to think about new software. They help you set out what you already know.

  • Digital and technology

Working out what the software or tool needs to do

Use this page to help you prioritise the things that matter most to your organisation and the people who'll use the new technology.

  • Digital and technology

Getting ideas and support when choosing software

How to compare and consider different digital tools and software

  • Digital and technology

Comparing software and making decisions

Use this page to understand how to create a comparison grid (or assessment framework) and make decisions around digital tools

  • Digital and technology

Reflection and learning about software or tools

How to test and learn to make sure you're using the right tools in the right way

  • Digital and technology

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Charity finance skills (1 day)

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Data protection essentials (2 x 0.5 days)

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

APPG on Charities and Volunteering: local partnership working

Join us for a discussion on the future of partnership working between local government and civil society.