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Find out what delivering public services means and if you can get funding from public sector organisations

Funding and income

Learn more about the commissioning cycle

Funding and income

Funding and income

Learn how to develop your organisation's strategy and how to use the evaluation process to learn and make decisions

Impact and evaluation
Business planning and strategy

Guidance to help you throughout the evaluation process

Impact and evaluation

Learn about what evaluation is and how the evaluation process is set up

Impact and evaluation

Learn about what evaluation is and why it's important for your organisation

Impact and evaluation

Learn about the how the process of evaluation works

Impact and evaluation

Learn about how to plan your evaluation to make sure it's set up for success

Impact and evaluation

Governance
Leadership

The steps you should take when shortlisting and interviewing applicants

Employing and managing staff

Guidance on making a provisional offer of employment and conducting checks

Employing and managing staff

How to set up a good induction and probation programme

Employing and managing staff

How to help your team maintain and improve their performance at work

Employing and managing staff

How to set effective objectives and behaviour standards for your team

Employing and managing staff

How to give your team effective feedback

Employing and managing staff

How to develop effective learning and development plans

Employing and managing staff

Guidance to help you motivate and engage your team

Employing and managing staff

Tips to help you plan and run effective one-to-one meetings and appraisals

Employing and managing staff

Guidance to help you address and manage poor performance in the people you manage

Employing and managing staff

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

Being an NCVO member means being part of a community. Whether you've just joined us, or you're renewing your membership and need a refresher, join this session to meet and network with other members online

This course will give trustees an overview and understanding of charity governance, regulation and best practice

A chance to hear from regulators about their plans for the voluntary sector.

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

Learn how to navigate today’s toughest financial challenges facing small voluntary organisations. Discover the tools, insights, and real-world examples you need to build resilience, manage risk and lead with financial confidence.

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Delivering public services

The commissioning cycle

Social investment

Fundraising methods

Strategy and evaluation

Evaluation

Understanding evaluation

What is evaluation?

The evaluation process

Planning your evaluation

Saskia Konynenburg appointed Interim Chief Executive of NCVO

Shortlisting and interviewing for the role

Offering the job

Induction and probation

Managing performance

Setting objectives and behaviour standards

Giving effective feedback

Supporting learning and development

Motivating and engaging staff

One-to-ones and appraisals

Managing underperformance

Theory of change for strategic planning and evaluation (1 day)

Charity finance skills (1 day)

Supporting good governance (4 x 0.5 days)

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

NCVO member welcome and refresher session: July 2025

Charity trustee induction and refresher (2 x 0.5 days)

All-Party Parliamentary Group (APPG) on Charities and Volunteering

Managing conflict and ending volunteering well (0.5 day)

Outcomes and impact measurement (1 day)

NCVO/Zurich webinar: navigating financial risk with confidence

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Theory of change for strategic planning and evaluation (1 day)

Charity finance skills (1 day)

Supporting good governance (4 x 0.5 days)

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

Charity trustee induction and refresher (2 x 0.5 days)

Managing conflict and ending volunteering well (0.5 day)

Outcomes and impact measurement (1 day)

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