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News and insights (325)
Help and guidance (610)
Training and events (78)

Guidance on how to support, engage and manage your volunteers

Involving volunteers

How to support, supervise and get feedback from volunteers to improve their experience

Involving volunteers

How to keep volunteers engaged and retain them at your organisation

Involving volunteers

How to recognise and address problems or issues with your volunteers

Involving volunteers

How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked

Involving volunteers

Find out how other organisations have developed ways to engage young people in their volunteer programmes.

Guidance on training, accrediting and thanking volunteers

Involving volunteers

How to thank your volunteers and show you appreciate their efforts

Involving volunteers

Make sure you offer the right volunteer training to help your volunteers do their roles

Involving volunteers

Acknowledge volunteers' training and experience through a certificate, accreditation or qualification

Involving volunteers

We’ve written to the chancellor calling for urgent action on the planned increase to employer National Insurance Contributions (NICs) for the voluntary sector

Employing and managing staff
Funding and income

This Trustees' Week we celebrated the role of trustees across the UK and explored the challenges and opportunities in trustee recruitment and retention

Involving volunteers
Governance

Government and politics
Funding and income

Collaboration
Financial management

Funding and income
Involving volunteers

Leadership
Governance

Business planning and strategy
Impact and evaluation
Consultancy

Funding and income
Campaigning

Campaigning
Governance

Inside NCVO

More information on eLearning resources, tools and systems

Digital and technology

Use this page to learn about getting good survey response rates, get tips on survey design and compare different survey platforms.

Digital and technology

Advice on how to choose digital tools for your voluntary organisation

Digital and technology

Use this page to understand why you should plan software selection and how you should approach it.

Digital and technology

Use this page to learn about the first steps you should take before you begin to think about new software. They help you set out what you already know.

Digital and technology

Use this page to help you prioritise the things that matter most to your organisation and the people who'll use the new technology.

Digital and technology

How to compare and consider different digital tools and software

Digital and technology

Use this page to understand how to create a comparison grid (or assessment framework) and make decisions around digital tools

Digital and technology

How to test and learn to make sure you're using the right tools in the right way

Digital and technology

Use this page for practical tips on ways to drive software and technology adoption within your organisation.

Digital and technology

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

A network open to all NCVO members working within the volunteering ecosystem. Join us to discuss your volunteering challenges and work with the group to find solutions.

Gain a clear understanding of the UK political system, the points of access and influence. Get top tips about what works and what to avoid.

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Get an introduction to data collection methods and practical guidance for evaluating your work

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

This advanced course is specifically for data protection leads or officers in charitable organisations.

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

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Introduction to EDI in charities (2 x 0.5 days)

Financial governance for trustees (0.5 day)

Managing people in the charity sector (2 days)

Influencing parliament and government (2 x 0.5 days)

Good practice in volunteer management (1 day)

Tools and methods for measuring outcomes (1 day)

Strategic leadership (1 day)

Advanced data protection (2 x 0.5 days)

Project management in the voluntary sector (2 days)

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