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How to support, supervise and get feedback from volunteers to improve their experience

Involving volunteers

How to keep volunteers engaged and retain them at your organisation

Involving volunteers

How to recognise and address problems or issues with your volunteers

Involving volunteers

How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked

Involving volunteers

Find out how other organisations have developed ways to engage young people in their volunteer programmes.

Guidance on training, accrediting and thanking volunteers

Involving volunteers

How to thank your volunteers and show you appreciate their efforts

Involving volunteers

Make sure you offer the right volunteer training to help your volunteers do their roles

Involving volunteers

Acknowledge volunteers' training and experience through a certificate, accreditation or qualification

Involving volunteers

How to support your staff to take part in volunteering opportunities

Involving volunteers

The Foundation for Social Improvement and NCVO have reached an agreement to transfer the FSI’s key charity assets to NCVO when the organisation ceases activity on 3 May 2023

Inside NCVO

Collaboration

We share stories from people taking part in the Big Help Out and explain how you can get involved and make a difference in your community

Involving volunteers

This month we share reflections from our Governance Forum and introduce our new governance consultant

Governance

Amy Walton, small charity support manager, shares resources, free events, support and information on the big issues affecting small charities.

Financial management
Funding and income
Responding to crises

Share your experiences and views with decision makers ahead of the next general election

Government and politics

New Charity Interns project will be hosted by NCVO and offer paid internships to people aged over 50

Employing and managing staff
Inside NCVO

Evaluation consultant Lucy Lernelius takes a deep dive into measuring the impact of volunteering

Impact and evaluation

Director of strategic communications and insight, Saskia Konynenburg, shares ways to get involved in Volunteers' Week 2023

Involving volunteers

How to make volunteering accessible for people with learning disabilities and mental health conditions

Equity, diversity and inclusion

Find more safeguarding resources that may be useful in your role

Safeguarding

How human resources can play a leading role in safeguarding

Safeguarding

Ensuring good safeguarding practice from interview to exit

Safeguarding

How to conduct recruitment practices safely

Safeguarding

How to conduct a safeguarding risk assessment when recruiting to a new role

Safeguarding

Guidance for advertising roles and processing applications

Safeguarding

Safeguarding considerations when shortlisting for roles

Safeguarding

How to conduct interviews

Safeguarding

How to carry out pre-employment checks

Safeguarding

Safeguarding for onboarding, training and support

Safeguarding

This training will teach you how to raise your profile and the profile of your charity. You’ll learn how to improve your external engagement through network-building, collaboration, partnership development and effective communication.

Get an introduction to data collection methods and practical guidance for evaluating your work

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This course will develop your skills and help you use a marketing approach to recruit volunteers

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

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Leading external engagement ( 1 day)

Tools and methods for measuring outcomes (1 day)

Supporting good governance (4 x 0.5 days)

Recruiting volunteers (0.5 day)

Authentic leadership (1 day)

Charity finance skills (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Safeguarding essentials for trustees (0.5 day)

Developing a volunteer strategy (1 day)

Mentoring and coaching skills (0.5 days)

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