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How to support, supervise and get feedback from volunteers to improve their experience

Involving volunteers

How to keep volunteers engaged and retain them at your organisation

Involving volunteers

How to recognise and address problems or issues with your volunteers

Involving volunteers

How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked

Involving volunteers

Find out how other organisations have developed ways to engage young people in their volunteer programmes.

Guidance on training, accrediting and thanking volunteers

Involving volunteers

How to thank your volunteers and show you appreciate their efforts

Involving volunteers

Make sure you offer the right volunteer training to help your volunteers do their roles

Involving volunteers

Acknowledge volunteers' training and experience through a certificate, accreditation or qualification

Involving volunteers

How to support your staff to take part in volunteering opportunities

Involving volunteers

Involving volunteers

Responding to crises
Collaboration
Involving volunteers

Governance
Equity, diversity and inclusion
Inside NCVO

Involving volunteers

Governance
Law and regulation

Funding and income
Impact and evaluation
Responding to crises

Inside NCVO
Collaboration
Involving volunteers

Law and regulation
Government and politics

Responding to crises

Involving volunteers

Understand how to make safeguarding part of your everyday activities and review what you are doing

Safeguarding

Safeguarding works best when everyone is involved. Find out how to make that happen

Safeguarding

When to take checks and other recruitment steps that help keep people safe

Safeguarding

Find out about the most important documents needed for good safeguarding

Safeguarding

Making sure people take on the right roles and responsibilities to keep people safe

Safeguarding

Preparing staff and volunteers so they’re ready to deal with problems when they happen

Safeguarding

Identifying the types of harm that people you work with might experience

Safeguarding

Find training designed for charities, voluntary organisations and community groups

Safeguarding

Find organisations that can help you plan and review your safeguarding work

Safeguarding

Find out who this guide is for and how to use it

Safeguarding

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

A network open to all NCVO members working within the volunteering ecosystem. Join us to discuss your volunteering challenges and work with the group to find solutions.

Gain a clear understanding of the UK political system, the points of access and influence. Get top tips about what works and what to avoid.

Get an introduction to data collection methods and practical guidance for evaluating your work

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

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Supporting good governance (4 x 0.5 days)

Introduction to EDI in charities (2 x 0.5 days)

Financial governance for trustees (0.5 day)

Managing people in the charity sector (2 days)

Influencing parliament and government (2 x 0.5 days)

Tools and methods for measuring outcomes (1 day)

Good practice in volunteer management (1 day)

Strategic leadership (1 day)

Project management in the voluntary sector (2 days)

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