What to include in volunteer induction training to help new volunteers get started
Guidance on how to support, engage and manage your volunteers
How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
NCVO's chief executive Sarah Vibert reflects on the outcomes of independent investigations into complaints submitted to NCVO's board of trustees
NCVO's chief executive Sarah Vibert shares learnings from our EDI report and sets out the actions we're taking to create an inclusive culture that allows everyone to thrive at work
Karl Wilding, chief executive at NCVO, reflects on his own personal learning journey on equity diversity and inclusion (EDI), as well as how NCVO is taking the first steps towards being a more inclusive organisation
NCVO has recruited two charity leaders to its board of trustees, further strengthening and diversifying the skills and experiences of its governing body
Interim chair of trustees, Anne Heal, reflects on NCVO’s work on equity, diversity and inclusion (EDI)
NCVO's equity, diversity and inclusion (EDI) working group reflect on the current state of the voluntary sector
NCVO’s EDI working group share an update on the steps we're taking to improve our organisational culture
To mark National Apprenticeship Week 2023, Noama Chaudhry shares insights from her apprenticeship at NCVO and offers advice for the wider sector
An English version of the Charity Essentials tool, which can help you do a basic health check on how your organisation is performing
A Welsh version of the Charity Essentials tool, which can help you do a basic health check on how your organisation is performing
This page helps you get started in improving your organisations’ approach to equity, diversity and inclusion.
Using the Equality Act to understand your legal duties
This page is about how to respond to discrimination occurring in your organisation.
Risk management is a vital (and legal) responsibility for charity trustees. This page covers an introduction to the risk management process and the role insurance plays in protecting your organisation.
Principles that support charities to recognise and resolve ethical issues and conflicts, and make charities safer
Learn about what governance is and how it applies to charities
Learn about what a board is and how it works