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Guidance on how to support, engage and manage your volunteers

Involving volunteers

How to support, supervise and get feedback from volunteers to improve their experience

Involving volunteers

How to keep volunteers engaged and retain them at your organisation

Involving volunteers

How to recognise and address problems or issues with your volunteers

Involving volunteers

How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked

Involving volunteers

Find out how other organisations have developed ways to engage young people in their volunteer programmes.

Guidance on training, accrediting and thanking volunteers

Involving volunteers

How to thank your volunteers and show you appreciate their efforts

Involving volunteers

Make sure you offer the right volunteer training to help your volunteers do their roles

Involving volunteers

Acknowledge volunteers' training and experience through a certificate, accreditation or qualification

Involving volunteers

Coronavirus

At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.

Coronavirus

Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will

Coronavirus
Involving volunteers

Inside NCVO

Business planning and strategy

Involving volunteers

Inside NCVO

Coronavirus

Involving volunteers

Equity, diversity and inclusion

Information on the types of charity mergers and the different reasons for merging

Collaboration

This page highlights key questions to think about before making the decision to merge

Collaboration

Actions to ensure a planned merger is in the best interests of your organisations and beneficiaries

Collaboration

Things to consider in the run-up to a formal merger

Collaboration

Planning the process with stakeholders and making sure you are clear about the role of your organisation’s regulator is key

Collaboration

What to consider once your merger has completed

Collaboration

A guide to implementing local Compact agreements between voluntary organisations and local authorities, health services, and government departments

Collaboration

How to involve people who use services in the design and delivery of services

Collaboration

What to consider when setting up a joint working agreement

Collaboration

A checklist to help you develop a joint working agreement

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

This course will give trustees an overview and understanding of charity governance, regulation and best practice

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

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Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

Boost your personal influence and impact (0.5 day)

Financial governance for trustees (0.5 day)

Charity trustee induction and refresher (2 x 0.5 days)

Safeguarding essentials in charities (1 day)

Safeguarding essentials for trustees (0.5 day)

Managing people in the charity sector (2 days)

Charity finance skills (1 day)

Project management in the voluntary sector (2 days)

Good practice in volunteer management (1 day)

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