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What to include in volunteer induction training to help new volunteers get started

Involving volunteers

Guidance on how to support, engage and manage your volunteers

Involving volunteers

How to support, supervise and get feedback from volunteers to improve their experience

Involving volunteers

How to keep volunteers engaged and retain them at your organisation

Involving volunteers

How to recognise and address problems or issues with your volunteers

Involving volunteers

How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked

Involving volunteers

Find out how other organisations have developed ways to engage young people in their volunteer programmes.

Guidance on training, accrediting and thanking volunteers

Involving volunteers

How to thank your volunteers and show you appreciate their efforts

Involving volunteers

Make sure you offer the right volunteer training to help your volunteers do their roles

Involving volunteers

Employing and managing staff
Equity, diversity and inclusion

Coronavirus
Responding to crises
Government and politics

Government and politics
Involving volunteers

Government and politics
Involving volunteers

Government and politics

Equity, diversity and inclusion
Governance

Employing and managing staff
Collaboration

Employing and managing staff
Collaboration

Funding and income
Coronavirus
Responding to crises

Equity, diversity and inclusion
Involving volunteers

Guidance to help you lead or manage people who work remotely

Employing and managing staff

Understand different types of workplace conflict, why conflict happens, and how to resolve it

Employing and managing staff

Employing and managing staff

Why team working is especially important in voluntary organisations

Employing and managing staff

How to develop a set of clear objectives and plans for your team

Employing and managing staff

Tips to help you communicate effectively with your team

Employing and managing staff

Steps you can take to build a positive team culture

Employing and managing staff

Guidance to help you understand the balance of skills, abilities and aspirations in your team, so you can harness them effectively.

Employing and managing staff

Build your understanding of an employers' responsibilities for mental health and wellbeing

Employing and managing staff

Learn how to recognise whether stress is an issue for your organisation, and get tips on how to manage it

Employing and managing staff

This course will develop your skills and help you use a marketing approach to recruit volunteers

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Get an introduction to data collection methods and practical guidance for evaluating your work

This advanced course is specifically for data protection leads or officers in charitable organisations.

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Learn Practical tips to ensure you are successful in your funding bid applications.

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

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Recruiting volunteers (0.5 day)

Managing people in the charity sector (2 days)

Safeguarding essentials in charities (1 day)

Strategic planning: tools for decision making (1 day)

Tools and methods for measuring outcomes (1 day)

Advanced data protection (2 x 0.5 days)

Volunteers and the law (0.5 day)

Good practice in volunteer management (1 day)

Successful funding applications (0.5 day)

Data protection essentials (2 x 0.5 days)

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