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Recruiting and welcoming volunteers

Practical guidance to help you recruit and induct volunteers

  • Involving volunteers

Recruiting volunteers

How to run volunteer recruitment and where to find the volunteers you need

  • Involving volunteers

Develop your role

Important things to consider when creating a new volunteer role

  • Involving volunteers

Find volunteers

Advertise your role and attract the right volunteers

  • Involving volunteers

Manage applications and organise interviews

Make sure your application and interview processes are accessible and fair

  • Involving volunteers

Appoint volunteers

Carry out the appropriate checks and let volunteers know if they've been successful

  • Involving volunteers

Volunteers who claim benefits

How volunteering affects volunteers who claim benefits and how you can support them

  • Involving volunteers

Volunteers from overseas

The rules about volunteers from overseas, including who can and can’t volunteer and what the restrictions are

  • Involving volunteers

Writing a volunteer agreement

How to write a volunteer agreement without creating an employment contract

  • Involving volunteers

Running a volunteer induction

What to include in volunteer induction training to help new volunteers get started

  • Involving volunteers

Governance round-up: September 2023

The latest guidance from the Charity Commission, new governance resources and upcoming training

  • Governance

National Inclusion Week: Why the language we use matters in building belonging

NCVO shares changes we’re making to our use of language along with reflections for the wider sector

  • Inside NCVO
  • Equity, diversity and inclusion

UK Civil Society Almanac 2023

The UK Civil Society Almanac, published annually by NCVO, is the definitive publication on the state of the voluntary sector. Widely cited by the media, it is used extensively by sector leaders, policy makers, journalists and academics

  • Government and politics
  • Involving volunteers

Narrowing the voluntary sector’s gender pay gap

Our policy and influencing manager Catherine Goodall talks about our work to address the gender pay gap – and explores what you can do to support change across the sector

  • Equity, diversity and inclusion

5 ways to embody the spirit of pride all year round

For National Inclusion Week, the NCVO Rainbow Network shares their thoughts on how to provide opportunities for making organisations more inclusive for the LGBTQIA+ community.

  • Equity, diversity and inclusion

Three key insights from this year’s NCVO Almanac

Following the release of our UK Civil Society Almanac 2023, our research and insight manager, Nayyara Tabassum, explores some of the report’s key takeaways

Volunteering round-up: October 2023

The latest volunteering news, resources and dates for your diary

  • Involving volunteers

NCVO AGM 2023: New trustees and priorities for the future

Highlights and key talking points from our annual general meeting

  • Inside NCVO

Governance round-up: October 2023

The latest guidance, resources and training for governance professionals

  • Governance

Meeting the challenges of a Cost of Giving Crisis this winter

NCVO's CEO Sarah Vibert launches our campaign to support charities and voluntary organisations this winter

  • Cost of living

Safeguarding day-to-day

Understand how to make safeguarding part of your everyday activities and review what you are doing

  • Safeguarding

Getting people involved

Safeguarding works best when everyone is involved. Find out how to make that happen

  • Safeguarding

Choosing staff, volunteers and trustees

When to take checks and other recruitment steps that help keep people safe

  • Safeguarding

Policies and procedures

Find out about the most important documents needed for good safeguarding

  • Safeguarding

Roles and responsibilities

Making sure people take on the right roles and responsibilities to keep people safe

  • Safeguarding

Recognise, respond and report

Preparing staff and volunteers so they’re ready to deal with problems when they happen

  • Safeguarding

Understanding the risks

Identifying the types of harm that people you work with might experience

  • Safeguarding

Safeguarding training

Find training designed for charities, voluntary organisations and community groups

  • Safeguarding

Local and national support

Find organisations that can help you plan and review your safeguarding work

  • Safeguarding

About this guide

Find out who this guide is for and how to use it

  • Safeguarding

Introduction to EDI in charities (2 x 0.5 days)

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Financial governance for trustees (0.5 day)

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

Volunteering network meeting

A network open to all NCVO members working within the volunteering ecosystem. Join us to discuss your volunteering challenges and work with the group to find solutions.

Tools and methods for measuring outcomes (1 day)

Get an introduction to data collection methods and practical guidance for evaluating your work

Influencing parliament and government (2 x 0.5 days)

Gain a clear understanding of the UK political system, the points of access and influence. Get top tips about what works and what to avoid.

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Strategic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Advanced data protection (2 x 0.5 days)

This advanced course is specifically for data protection leads or officers in charitable organisations.