What to include in volunteer induction training to help new volunteers get started
Guidance on how to support, engage and manage your volunteers
How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.
Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will
Find out what volunteering is and how to get started
How volunteers can benefit your organisation and play an important role in your work
A volunteer strategy helps secure the support to help your volunteering do more
Understand how equity, diversity and inclusion affects volunteers and those they support
How to write volunteer role descriptions that show your volunteers' roles and responsibilities
It’s good practice to pay back volunteers for expenses they incur while volunteering
Understand volunteer coordinator roles and decide how to support your volunteers
Help volunteers understand their role in safeguarding and their own right to be safe
How a volunteer policy can benefit your organisation and what it should include
Understand what insurance your organisation needs if it involves volunteers