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Choosing and implementing a volunteer management system

Guidance on choosing a system to help you recruit, train, engage and retain your volunteers

  • Involving volunteers

Recruiting and welcoming volunteers

Practical guidance to help you recruit and induct volunteers

  • Involving volunteers

Recruiting volunteers

How to run volunteer recruitment and where to find the volunteers you need

  • Involving volunteers

Develop your role

Important things to consider when creating a new volunteer role

  • Involving volunteers

Find volunteers

Advertise your role and attract the right volunteers

  • Involving volunteers

Manage applications and organise interviews

Make sure your application and interview processes are accessible and fair

  • Involving volunteers

Appoint volunteers

Carry out the appropriate checks and let volunteers know if they've been successful

  • Involving volunteers

Volunteers who claim benefits

How volunteering affects volunteers who claim benefits and how you can support them

  • Involving volunteers

Volunteers from overseas

The rules about volunteers from overseas, including who can and can’t volunteer and what the restrictions are

  • Involving volunteers

Writing a volunteer agreement

How to write a volunteer agreement without creating an employment contract

  • Involving volunteers

Climate campaign: Putting the environment at the centre of decision-making this Trustees' Week

We launched a new campaign in the summer of 2023 to help trustees and charity leaders consider the environmental impact of their charities’ investments

  • Campaigning

Practical support bulletin: November 2023

Resources, events, support and information on the big issues affecting small charities

  • Funding and income
  • Governance
  • Cost of living

Celebrating Trustees’ Week 2023

Our chief executive Sarah Vibert celebrates the start of Trustees' Week and shares our plans

  • Governance

King’s Speech 2023: Takeaways for the voluntary sector

Our policy and public affairs manager, Chris Walker, summarises the announcements from the King's Speech likely to impact our sector

  • Government and politics

The importance of diversity in your trustee board

Explore why diversity is a key area of reflection for your trustee board and what needs to happen to make a board truly diverse

  • Equity, diversity and inclusion
  • Governance

Open letter to the chancellor on vital funding for public services delivered by charities

Read our open letter calling on the chancellor to ensure charities can continue providing essential services for communities

  • Funding and income
  • Cost of living

What is the true cost of giving support to public services?

Why the government must act to cover the true cost of charities delivering public services

  • Cost of living
  • Funding and income

The inside track: November 2023

An update on what's happening in Westminster. Find out what the King’s Speech and government reshuffle means for charities

  • Government and politics

Volunteering round-up: November 2023

The latest volunteering news, resources and dates for your diary

  • Involving volunteers

Governance round-up: November 2023

Lessons from Trustees’ Week 2023 and upcoming dates for your diary

  • Governance

Political campaigning

Guidance to help you campaign with confidence during an election

  • Government and politics
  • Campaigning

What's different about charity finance

Find out what makes charity finance different and how to plan appropriately

  • Financial management

Internal controls

Internal controls are the things you do to help manage the risk of an error or a fraud

  • Financial management

Fraud

How to be aware of the risk factors relating to fraud and take steps to protect your organisation.

  • Financial management

Audit and independent examination

The difference between audits and independent examinations and how to prepare for both

  • Financial management

Record keeping and accounting

The basic principles of bookkeeping are the same for charities as for other organisations, you just need to be aware of the slightly different emphasis and the need to keep restricted funds separate.

  • Financial management

Writing a financial strategy

Guidance on creating a financial strategy and what you need to include

  • Financial management

Funding and income planner

A pre-built spreadsheet that calculates your income percentages when you input your current funding and future targets

Budgeting and cashflows

How to create budgets, cashflow forecasts and understanding the cashflow process

  • Financial management

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Advanced data protection (2 x 0.5 days)

This advanced course is specifically for data protection leads or officers in charitable organisations.

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Governance Forum

Our Governance Forum is a space for charity governance professionals and those who support good governance to come together, learn and network

Boost your personal influence and impact (0.5 day)

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

Charity finance strategy (1 day)

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

Data protection essentials (2 x 0.5 days)

This essentials course is suitable for anyone within an organisation that handles the personal data of staff, service users, beneficiaries, volunteers, customers, members or supporters, and needs to know the basics of data protection for voluntary organisations.

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England