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A volunteer strategy helps secure the support to help your volunteering do more

Involving volunteers

Understand how equity, diversity and inclusion affects volunteers and those they support

Involving volunteers

How to set your organisation up to involve volunteers

Involving volunteers

How to write volunteer role descriptions that show your volunteers' roles and responsibilities

Involving volunteers

It’s good practice to pay back volunteers for expenses they incur while volunteering

Involving volunteers

Understand volunteer coordinator roles and decide how to support your volunteers

Involving volunteers

Help volunteers understand their role in safeguarding and their own right to be safe

Involving volunteers

How a volunteer policy can benefit your organisation and what it should include

Involving volunteers

Understand what insurance your organisation needs if it involves volunteers

Involving volunteers

Guidance on choosing a system to help you recruit, train, engage and retain your volunteers

Involving volunteers

Governance
Leadership

The steps you should take when shortlisting and interviewing applicants

Employing and managing staff

Guidance on making a provisional offer of employment and conducting checks

Employing and managing staff

How to set up a good induction and probation programme

Employing and managing staff

How to help your team maintain and improve their performance at work

Employing and managing staff

How to set effective objectives and behaviour standards for your team

Employing and managing staff

How to give your team effective feedback

Employing and managing staff

How to develop effective learning and development plans

Employing and managing staff

Guidance to help you motivate and engage your team

Employing and managing staff

Tips to help you plan and run effective one-to-one meetings and appraisals

Employing and managing staff

Guidance to help you address and manage poor performance in the people you manage

Employing and managing staff

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

Being an NCVO member means being part of a community. Whether you've just joined us, or you're renewing your membership and need a refresher, join this session to meet and network with other members online

This course will give trustees an overview and understanding of charity governance, regulation and best practice

A chance to hear from regulators about their plans for the voluntary sector.

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Learn how to navigate today’s toughest financial challenges facing small voluntary organisations. Discover the tools, insights, and real-world examples you need to build resilience, manage risk and lead with financial confidence.

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

This practical two-day course for aspiring and existing charity leaders will build your confidence and skills to deliver impact for yourself and your organisation. Learn who your key stakeholders are and how to use communication tools to build engagement and partnerships

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Writing a volunteering strategy

Equity, diversity and inclusion in volunteering

Planning for volunteers

Writing volunteer role descriptions

Paying volunteer expenses

Coordinating volunteers

Safeguarding and volunteers

Writing a volunteer policy

Getting volunteer insurance

Choosing and implementing a volunteer management system

Saskia Konynenburg appointed Interim Chief Executive of NCVO

Shortlisting and interviewing for the role

Offering the job

Induction and probation

Managing performance

Setting objectives and behaviour standards

Giving effective feedback

Supporting learning and development

Motivating and engaging staff

One-to-ones and appraisals

Managing underperformance

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

NCVO member welcome and refresher session: July 2025

Charity trustee induction and refresher (2 x 0.5 days)

All-Party Parliamentary Group (APPG) on Charities and Volunteering

Outcomes and impact measurement (1 day)

Managing conflict and ending volunteering well (0.5 day)

Managing people in the charity sector (2 days)

NCVO/Zurich webinar: navigating financial risk with confidence

Strategic planning: tools for decision making (1 day)

Leading external engagement (2 days)

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Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

Charity trustee induction and refresher (2 x 0.5 days)

Outcomes and impact measurement (1 day)

Managing conflict and ending volunteering well (0.5 day)

Managing people in the charity sector (2 days)

Strategic planning: tools for decision making (1 day)

Leading external engagement (2 days)

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