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Find out how our example code of conduct can ensure your complaints are handled fairly and consistently.

Tools and good-practice guidance to help you review, run and improve your board, compiled by NCVO's governance experts

Governance

Read the new Code, which sets out principles of good governance for charities.

The governance wheel is a simple tool that helps boards of voluntary organisations quickly get a sense of how well they’re functioning and fulfilling their roles.

Information and tools on strategic planning.

Six steps to follow when recruiting trustees and nine editable documents to aid your recruitment

A skills audit is a useful way of identifying what trustees bring, and the gaps in skills and knowledge on your board. It can be useful when you’re looking to recruit new trustees.

Self reflection is an important part of your professional development and will help you to do your role effectively.

Guidance on conducting individual trustee performance reviews

Governance

Templates and guidance for creating a financial procedures manual that will provide a framework for managing your organisation's finances.

Governance

We’ve written to the chancellor calling for urgent action on the planned increase to employer National Insurance Contributions (NICs) for the voluntary sector

Employing and managing staff
Funding and income

This Trustees' Week we celebrated the role of trustees across the UK and explored the challenges and opportunities in trustee recruitment and retention

Involving volunteers
Governance

Government and politics
Funding and income

Collaboration
Financial management

Funding and income
Involving volunteers

Leadership
Governance

Business planning and strategy
Impact and evaluation
Consultancy

Funding and income
Campaigning

Campaigning
Governance

Inside NCVO

Learn how to create your own evaluation planning triangle

Impact and evaluation

Examples of evaluation planning triangles in different organisations

Impact and evaluation

Learn how to develop a monitoring and evaluation framework and see some examples

Impact and evaluation

Learn about how to create a monitoring and evaluation framework

Impact and evaluation

View what some monitoring and evaluation frameworks look like for different organisations

Impact and evaluation

Learn about which evaluation method will be best for the type of evaluation work you're doing

Impact and evaluation

Find out about the process of choosing evaluation methods, and what some of those common evaluation methods are

Impact and evaluation

Learn about what types of interviews there are and what to consider when running interviews

Impact and evaluation

Learn about how to plan for and run focus groups

Impact and evaluation

Learn about the basics of questionnaire design

Impact and evaluation

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Join us for a discussion on the future of partnership working between local government and civil society.

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

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Data protection essentials (2 x 0.5 days)

Designated safeguarding leads in charities (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Supporting good governance (4 x 0.5 days)

Outcomes and impact measurement (1 day)

Charity finance skills (1 day)

Strategic planning: tools for decision making (1 day)

Safeguarding essentials in charities (1 day)

Theory of change for strategic planning and evaluation (1 day)

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