Find out how our example code of conduct can ensure your complaints are handled fairly and consistently.
Tools and good-practice guidance to help you review, run and improve your board, compiled by NCVO's governance experts
Read the new Code, which sets out principles of good governance for charities.
The governance wheel is a simple tool that helps boards of voluntary organisations quickly get a sense of how well they’re functioning and fulfilling their roles.
Information and tools on strategic planning.
Six steps to follow when recruiting trustees and nine editable documents to aid your recruitment
A skills audit is a useful way of identifying what trustees bring, and the gaps in skills and knowledge on your board. It can be useful when you’re looking to recruit new trustees.
Self reflection is an important part of your professional development and will help you to do your role effectively.
Guidance on conducting individual trustee performance reviews
Templates and guidance for creating a financial procedures manual that will provide a framework for managing your organisation's finances.
At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.
Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will
Information on the types of charity mergers and the different reasons for merging
This page highlights key questions to think about before making the decision to merge
Actions to ensure a planned merger is in the best interests of your organisations and beneficiaries
Things to consider in the run-up to a formal merger
Planning the process with stakeholders and making sure you are clear about the role of your organisation’s regulator is key
What to consider once your merger has completed
A guide to implementing local Compact agreements between voluntary organisations and local authorities, health services, and government departments
How to involve people who use services in the design and delivery of services
What to consider when setting up a joint working agreement
A checklist to help you develop a joint working agreement