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Making good decisions as a board

Learn about the rules around decision-making and how to go about the process of making decisions effectively

  • Governance

Running good meetings

Learn about the different types of meetings and how you can work to make them effective

  • Governance

Reviewing the structure of your board

Learn about what the structure of the board looks like and what to consider when reviewing

  • Governance

Managing conflicts of interests

Learn about what conflicts of interest are and how to work through them

  • Governance

Delegating decisions

Learn which decisions stay with the board, what you can delegate and to who.

  • Governance

Documenting your delegation

Learn how to keep clear records of who holds decision-making authority.

Considering strategic and operational problems as a board

Learn about how to navigate strategic and operational problems and where the responsibility is located

  • Governance

Helping your board meet their responsibilities

Learn more about the key areas boards and trustees are responsible for

  • Governance

Introduction to trustee responsibilities

All trustees must take responsibility for decisions that benefit their charity

  • Governance

ACEVO and NCVO joint statement on announcement of Orlando Fraser as preferred candidate for next Charity Commission chair

ACEVO and NCVO today release a joint statement following announcement of Orlando Fraser as preferred candidate for the next chair of the Charity Commission.

  • Government and politics

NCVO announce Sarah Vibert as CEO

  • Inside NCVO

FSI and NCVO partnership becomes new home of small charities coalition helpdesk

Today the Small Charities Coalition (SCC) announced that the FSI (the Foundation for Social Improvement) and NCVO (National Council for Voluntary Organisations) have come together to secure the SCC Helpdesk and other key services.

  • Collaboration

Respond, recover, reset: 18 months of real-time research reveals how the charity sector changed through the pandemic

Two years ago the UK went into its first national lockdown, the final report of the Charity Covid-19 Impact Barometer survey project, led by Nottingham Trent University, with Sheffield Hallam University and the National Council for Voluntary Organisations

  • Coronavirus
  • Responding to crises

NCVO and centre for ageing better partner to increase age-friendly inclusive volunteering in england

NCVO has announced today that it will partner with the Centre for Ageing Better to support its efforts to increase age-friendly inclusive volunteering in England.

  • Collaboration

#VounteersWeek 2022: A time to say thanks

With just two months to go until Volunteers’ Week 2022, taking place 1-7 June, the organisers have shared the news that the theme for this year’s week-long celebration is ‘A time to say thanks’.

  • Involving volunteers

NCVO hosting new initiative examining how understanding power can enable voluntsary organisations to embody integrity

NCVO has announced that it is hosting a new initiative called Power & Integrity (PI) – launching today – which aims to enable more coherent, integrated and impactful approaches to organisational integrity in the voluntary sector.

Funding Central has closed

NCVO’s funding database, Funding Central, is now closed. Browse alternative resources and guidance

  • Funding and income

Transfer of Trusted Charity standard delivery to the Growth Company

NCVO has transferred the delivery of the Trusted Charity standard to our Trusted Supplier the Growth Company

  • Involving volunteers

VCQA update in 2022 and beyond

Following a strategic review, NCVO has taken the difficult decision to stop providing VCQA. We are delighted to announce that we will transfer ownership rights of VCQA to the National Association for Voluntary and Community Action (NAVCA) from 1 January.

  • Involving volunteers

Rolling out software and tools across an organisation

Use this page for practical tips on ways to drive software and technology adoption within your organisation.

  • Digital and technology

Responsible and ethical use of technology

Guidance around using technology responsibly and ethically in your organisation

  • Digital and technology

Understanding responsible and ethical use of technology

Use this page to understand why you need a plan to manage ethical risks when you use technology

  • Digital and technology

Technology — when good intentions go wrong

Use this page to explore imagined-from-life examples which look at the ethical challenges involved in technology and what can go wrong

  • Digital and technology

Consequence scanning when you work with technology

How to reduce technology-based risk within your organisations

  • Digital and technology

The digital maturity matrix

The digital maturity matrix is a simple tool to assess your current strengths and weaknesses, and helps you see what you need to do next to improve.

How AI can help small charities

Understanding artificial intelligence (AI) and how small charities can use it to improve their work.

  • Digital and technology

Dealing with unconscious bias

Tackle one of the biggest obstacles we face when creating digital content, software and services

Planning user research

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

  • Digital and technology

Asking good user research interview questions

Use this page to ask the right kind of questions when you're planning user research interviews

  • Digital and technology

Governance Forum

A space for charity governance professionals to come together, learn and network

Recruiting volunteers (0.5 day)

This course will develop your skills and help you use a marketing approach to recruit volunteers

Tools and methods for measuring outcomes (1 day)

Get an introduction to data collection methods and practical guidance for evaluating your work

Authentic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

Boost your personal influence and impact (0.5 day)

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

Financial governance for trustees (0.5 day)

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission