Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
How to make a complaint if you're unhappy with any part of our service
Find out more about our current trustee elections and upcoming AGM
Policy and insight manager Sam Mercadante considers the implications of the Autumn Statement for charities
Latest updates on our influencing work, government policy and funding announcements
Research exploring the volunteering experiences and perspectives of people from the global majority
The latest resources, events and training to help your organisation with its impact and evaluation
The latest volunteering news, resources and dates for your diary
New inclusion and campaigning resources, a chance to help shape investment principles, and dates for your diary
It is with much love and respect that we pay tribute to our colleague and friend, Michelle Curtis, who passed away unexpectedly in November.
How charities can harness the power of our collective voice in 2024
Resources, events, support and information on the big issues affecting small charities
Latest updates on our influencing work, government policy and funding announcements
Guidance around using technology responsibly and ethically in your organisation
Use this page to understand why you need a plan to manage ethical risks when you use technology
Use this page to explore imagined-from-life examples which look at the ethical challenges involved in technology and what can go wrong
How to reduce technology-based risk within your organisations
The digital maturity matrix is a simple tool to assess your current strengths and weaknesses, and helps you see what you need to do next to improve.
Understanding artificial intelligence (AI) and how small charities can use it to improve their work.
Tackle one of the biggest obstacles we face when creating digital content, software and services
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews